Skip Navigation
Nintendo Switch: Purchase Support

All Articles

  1. Error Code: 9001-0040

    Steps for when you're unable to redeem an offer or a download code through the Nintendo website and you receive the error code 9001-0040 and the message "This download code has already been used." Note: This error code indicates that the offer or the download code you entered has already been redeemed. What to do If you have already attempted to redeem the download code or offer, check your... KA ID: 44452 Meta-Answer ID: 37578
  2. Why Is Super Mario Bros. 35 No Longer Playable?

    In special recognition of the 35th anniversary of the Super Mario Bros. game, Nintendo made available several Super Mario related products during an anniversary period that lasted until March 31... KA ID: 54894 Meta-Answer ID: 43729
  3. Error Code: 9001-1637

    Steps for when you receive error 9001-1637 and the message "Unable to display page. Please check the URL." when attempting to redeem a Nintendo Switch Game Voucher on Nintendo.com Information This error code indicates that you do not have any redeemable Nintendo Switch Game Vouchers on the Nintendo Account you are currently signed in to. What to do Review your available... KA ID: 45315 Meta-Answer ID: 37935
  4. What Nintendo Switch Accessories are Available?

    The following first-party accessories for Nintendo Switch are available unless otherwise specified: Joy-Con (L) and Joy-Con (R) Joy-Con Strap Nintendo Switch AC adapter Nintendo Switch Pro Controller... KA ID: 22550 Meta-Answer ID: 18067
Still need help? Contact us