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Nintendo Switch: Service Center

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  1. How to Package a Service Request

    Steps to pack and address a service request you’re sending to Nintendo. Important: You must set up a service request order with Nintendo before you can send in a Nintendo product for service. To get started, set up a service request. Complete these steps 1. Complete an... KA ID: 6128 Meta-Answer ID: 6127
  2. Nintendo Switch system or accessory troubleshooting

    Important Set up a service request for your Joy-Con 2 or Joy-Con controller. Set up a service request for your Nintendo Switch 2. General Troubleshooting: Help with audio or video issues... KA ID: 22517 Meta-Answer ID: 18034
  3. Service Order Information for Brazil

    The following information will help you get your Nintendo product servciced in Brazil. Important Most problems can be resolved through troubleshooting without service. Select a system below to get started: Nintendo Switch 2 Nintendo Switch Wii U Nintendo 3DS Family Our Wii, Wii U... KA ID: 27908 Meta-Answer ID: 22637
  4. How To Send Your System to Nintendo of America for Service from Latin America or the Caribbean

    Information for when a consumer who resides in Latin America or the Caribbean needs servicing for a system purchased in the United States or Canada. What to do Check the available service options for your country here before following these instructions. Confirm you have a contact in the United States or Canada who can act as your agent and set... KA ID: 17141 Meta-Answer ID: 17084
  5. Can I View My Service Request or Order History Through My Nintendo Account?

    No. Part orders placed by agents and service requests are not currently associated to the My Nintendo service. If you'd like to check your service request order status, please visit the Nintendo... KA ID: 16577 Meta-Answer ID: 16520
  6. Game Replacement Options

    Servicing options will depend upon who made the game. The name of the company appears on the box and the label of the game. For games made by other companies: Please use our Licensee Directory to... KA ID: 5068 Meta-Answer ID: 5067
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