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Game Replacement Options

Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Servicing options will depend upon who made the game. The name of the company appears on the box and the label of the game.

  • For games made by other companies:
  • Please use our Licensee Directory to find the company's phone number and address for assistance.

  • For games made by Nintendo:
  • If you have purchased your game new (not previously-played or used) within the last 1 year, you must be able to provide the defective item and proof of purchase. Please check the warranty text (U.S. / Canada) to make sure you qualify for warranty coverage for your game.

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