Error Message: You Cannot Use This Nintendo Network ID On This System
Nintendo 3DS
The information in this article can help us when you're logging in or adjusting the settings with a specific user account and the Nintendo 3DS family system receives the error message "You cannot use this Nintendo Network ID on this System."
Note: You may also find our information on Error Message: This Nintendo Network ID Cannot Be Used helpful.
What to do
This error may be caused by temporary server issues. If you see this error when trying to connect to the Nintendo Network service, please wait 24 hours and try again.
Situation not resolved
- If the issue persists for more than 24 hours, go to the system's HOME menu. Select System Settings, then select Nintendo Network ID Settings.
- Select Sign In. Enter the password associated to the Nintendo Network ID, then Confirm.
- The error message (You cannot use this Nintendo Network ID on this console) will appear on the screen.
- While the error message is onscreen, hold down the X Button AND Y Button. While these buttons are held down, tap OK.
- Select Yes to unlink the Nintendo Network ID from the system.
- You will receive a message that the NNID link has been removed. Tap OK to return to the system settings.
- You can now re-link the Nintendo Network ID to the system, which should resolve the issue.
- Purchases associated to the system/NNID will still be available for re-download. Learn more about What Is Lost after Formatting the System Memory.
