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  1. Nintendo Account Recovery Process

     Updated Learn how to recover and secure your Nintendo Account when: You receive an email notification that “A new device has been used to sign in to this Nintendo Account.” The email might include... What to do Sign in to your Nintendo Account on the Nintendo Account website and change your password. If you don't remember your Nintendo Account password or login information, see Forgot Nintendo... KA ID: 47194 Meta-Answer ID: 39574

  2. Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)

     Help when you are not receiving emails from Nintendo, including: Emails to create or verify your Nintendo Account Family group invitations Parental controls or password reset Order confirmations and... What to do What type of email has not arrived? Account verification Follow the steps in the article below that describes what you need to do: Email required to create a Nintendo Account (Nintendo... KA ID: 2237 Meta-Answer ID: 2236

  3. Forgot Nintendo Network ID

     The information in this article can help you locate your Nintendo Network ID (NNID). Note If you no longer have access to the system the NNID is associated to (or if you have formatted that system), select PC/Smartphone below and follow the steps to access the information from the... KA ID: 1943 Meta-Answer ID: 1942

  4. Forgot Nintendo Network ID Password

     The information in this article can help you with resetting a forgotten password for a Nintendo Network ID. Note If you can't remember your Nintendo Network ID (username), learn more about locating your Nintendo Network ID. Temporary passwords expire after 24 hours. If you no longer have access to the... KA ID: 2238 Meta-Answer ID: 2237

  5. Error Message: You Cannot Use This Nintendo Network ID On This System

     The information in this article can help us when you're logging in or adjusting the settings with a specific user account and the Nintendo 3DS family system receives the error message "You cannot use... Note: You may also find our information on Error Message: This Nintendo Network ID Cannot Be Used helpful. What to do This error may be caused by temporary server issues. If you see this error... KA ID: 13777 Meta-Answer ID: 13777

  6. How to Verify the Email Address for a Nintendo Network ID

     In this article, you'll learn how to verify the email address associated to the Nintendo Network ID. Note: You can also click the link within the verification email to verify the email address automatically. Complete these steps Access the Nintendo Network ID Settings. Click the right arrow to... KA ID: 2223 Meta-Answer ID: 2222

  7. Can I Log Into My Nintendo Network ID on a Different System?

     A Nintendo Network ID can be linked to one Wii U and one system in the Nintendo 3DS family. This means that it can be created on a Wii U and then linked to a Nintendo 3DS, or vice versa. It is not... KA ID: 2210 Meta-Answer ID: 2209

  8. Error Message: The Nintendo Network ID You Entered Could Not Be Found (Nintendo 3DS)

     The information in this article can help you when: The Nintendo Network ID is not associated to an existing Nintendo Network account. You receive the error message "The Nintendo Network ID you... What to do This error message indicates that a Nintendo Network account has not yet been created for the Nintendo Network ID being entered. If you have not already set up a Nintendo Network account... KA ID: 2248 Meta-Answer ID: 2247

  9. How to Verify the E-Mail Address for a Nintendo Network ID

     In this article, you'll learn how to verify the e-mail address associated to your Nintendo Network ID. Complete these steps The e-mail address can be confirmed on the Wii U, or by clicking the link provided in the confirmation e-mail. Via Confirmation E-Mail (PC) Open the confirmation e-mail that was... KA ID: 1102 Meta-Answer ID: 1101

  10. Can I Log Into My Nintendo Network ID on a Different Console?

     A Nintendo Network ID can be linked to one Wii U and one system in the Nintendo 3DS family at a time. This means that it can be created on a Wii U and then linked to a Nintendo 3DS, or vice versa... KA ID: 1318 Meta-Answer ID: 1317
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