Accounts & Purchases: Purchasing & Downloading Games
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How to Redeem a Nintendo eShop Download Code Online
In this article, you'll learn how to redeem a Nintendo eShop download code online through Nintendo.com. Important A Nintendo Account is required to redeem download codes online. You must first access the Nintendo eShop on Nintendo Switch 2 or Nintendo Switch using your Nintendo Account at least... KA ID: 16906 -
Sales Taxes and Fees
Nintendo uses local tax laws to determine the sales taxes charged. In addition to sales tax rates, local laws may assess fees that the consumer must pay at the time of purchase from a retailer... KA ID: 10285 -
Pre-Orders and Pre-Purchases
Updated Overview Pre-orders and pre-purchases make it possible to buy game titles or items before they're available. Pre-orders are available for Nintendo eShop digital purchases. You will not be charged for... KA ID: 71238 -
How to Redeem a Download Code on Nintendo eShop
Steps to redeem a software download code in the Nintendo eShop for Nintendo Switch 2 or Nintendo Switch. Before you start You will need: The download code to be redeemed Where to find a download code from a retailer Download codes from retailers are found on the receipt or card you were given. Some... KA ID: 22429 -
Nintendo Switch 2 and Nintendo Switch Digital Game Bundle - FAQ
The information in this article can help you when you have purchased a Nintendo Switch 2 or Nintendo Switch console bundle that includes a full game download. Information When you purchase a Nintendo Switch 2 or Nintendo Switch console, it may come with a game to be downloaded. There are two types of full game downloads included in bundles: download... KA ID: 61853 -
Problems with Download Codes (Software and Downloadable Content)
Steps for situations where a game download code from a retailer, prepaid card, or bundle insert is not working or cannot be read (scratched, damaged, illegible, etc.). Important For help with Nintendo eShop Cards , please read Nintendo eShop Card Is Not Working For help with Pokémon Mystery Gift codes, please follow the article for the game the gift is intended for... KA ID: 545 -
How to Purchase or Download Content in Nintendo eShop
Steps to buy games or DLC from Nintendo eShop by using existing funds, adding funds with a Nintendo eShop card, or redeeming a Nintendo Switch Game Voucher. Before you start A Nintendo Account is required to access the Nintendo eShop, and your Nintendo Switch 2 or Nintendo Switch must be connected to the internet. Complete these steps Locate the... KA ID: 22423 -
Download Code Is Lost or Missing
Help when: A software download code is lost or missing. A Nintendo eShop card , Nintendo Switch Online prepaid card, or software download code card does not have a scratch-off area with a download... What to do Choose how you purchased your download code. Nintendo eShop Card Check the back of your Nintendo eShop card for a scratch-off code area. Some cards sold through retailers do not have a... KA ID: 549 -
Previously Purchased Digital Content Shows Download Cost on Nintendo Switch 2 or Nintendo Switch
Steps for when you want to redownload a game or DLC but the Nintendo eShop does not recognize that you have already purchased it. Information If a game shows a cost in the Nintendo eShop, it means you are not viewing the game with a Nintendo Account that purchased the game. Only a Nintendo Account that has purchased a game can... KA ID: 22514 -
Nintendo eShop Card Is Not Working
The information in this article can help you when A Nintendo eShop Card doesn't work when attempting to add funds to the Nintendo eShop. A card has been scratched or damaged, and the number is not... What to do Verify that you are entering the number correctly. Try similar numbers when entering the code. (A 5 might look like a G or an S.) Make sure your Nintendo Account country and Nintendo... KA ID: 3101
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