Accounts & Purchases: Purchasing & Downloading Games
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How to Redeem a Download Code on Nintendo eShop
Steps to redeem a software download code in the Nintendo eShop for Nintendo Switch 2 or Nintendo Switch. Before you start You will need: The download code to be redeemed Where to find a download code from a retailer Download codes from retailers are found on the receipt or card you were given. Some... KA ID: 22429 -
Assistance with Purchases Through Nintendo
In this article, you'll learn how to get games, exclusive content, game demos, applications (including video on demand services), and more delivered directly to your device. Downloading games and applications Games and applications, including applications for video streaming services, can be downloaded directly to your device. Nintendo Switch 2 and Nintendo... KA ID: 10748 -
Nintendo eShop Receipt Email Did Not Arrive
The information in this article can help when you have not received the email receipt for your Nintendo eShop purchase. Note Email receipts are only sent for purchases made either with a Nintendo Account (Nintendo Switch 2, Nintendo Switch, Nintendo Store) or before Monday, March 27, 2023 , those made with a... KA ID: 27892 -
How to Purchase or Download Content in Nintendo eShop
Steps to buy games or DLC from Nintendo eShop by using existing funds, adding funds with a Nintendo eShop card, or redeeming a Nintendo Switch Game Voucher. Before you start A Nintendo Account is required to access the Nintendo eShop, and your Nintendo Switch 2 or Nintendo Switch must be connected to the internet. Complete these steps Locate the... KA ID: 22423 -
Which Systems Are Compatible with Nintendo eShop Cards?
Information Prepaid Nintendo eShop Cards can be redeemed in the Nintendo eShop on Nintendo Switch 2 and Nintendo Switch. As of August 29, 2022, it is no longer possible to use a Nintendo eShop... KA ID: 22295 -
Problems with Download Codes (Software and Downloadable Content)
Updated Steps for situations where a game download code from a retailer, prepaid card, or bundle insert is not working or cannot be read (scratched, damaged, illegible, etc.). Important For help with Nintendo eShop Cards , please read Nintendo eShop Card Is Not Working For help with Pokémon Mystery Gift codes, please follow the article for the game the gift is intended for... KA ID: 545 -
Previously Purchased Digital Content Shows Download Cost on Nintendo Switch 2 or Nintendo Switch
Steps for when you want to redownload a game or DLC but the Nintendo eShop does not recognize that you have already purchased it. Information If a game shows a cost in the Nintendo eShop, it means you are not viewing the game with a Nintendo Account that purchased the game. Only a Nintendo Account that has purchased a game can... KA ID: 22514 -
How to Delete Credit Card Information from a Nintendo Account
Updated Steps for removing credit card information stored in your Nintendo Account , either through Nintendo eShop on Nintendo Switch 2 and Nintendo Switch or through your profile settings on the... Complete these steps Where do you want to delete the credit card information? Nintendo eShop on Nintendo Switch 2 or Nintendo Switch Select Nintendo eShop on the HOME Menu to launch Nintendo... KA ID: 22762 -
Nintendo eShop Card Is Not Working
The information in this article can help you when A Nintendo eShop Card doesn't work when attempting to add funds to the Nintendo eShop. A card has been scratched or damaged, and the number is not... What to do Verify that you are entering the number correctly. Try similar numbers when entering the code. (A 5 might look like a G or an S.) Make sure your Nintendo Account country and Nintendo... KA ID: 3101 -
When Can I Download a Game I Ordered through Nintendo Store?
Your game is downloaded to your console as soon as the purchase is completed: For pre-ordered titles - the game is pre-downloaded to your console around 7 days before the game is released. You'll be... KA ID: 12394
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