Skip Navigation
Nintendo Switch: Nintendo Switch Online

All Articles

  1. Can I Purchase Multiple Nintendo Switch Online Memberships to Extend My Membership Time?

    You can purchase or redeem download codes for multiple of the same membership plan to extend your overall membership time. For example, if you purchase a Nintendo Switch Online Individual membership... KA ID: 41198 Meta-Answer ID: 35368
  2. Required to Use Credit Card When Purchasing Family Membership

    The information in this article can help you when you're attempting to purchase a family membership and you're asked to enter Credit Card or PayPal information prior to purchase, but cannot select... Important Credit card or PayPal must be used as your automatic renewal payment method when purchasing a Nintendo Switch Online Family membership or Nintendo Switch Online + Expansion Pack Family... KA ID: 42013 Meta-Answer ID: 36136
  3. How to Create a Suspend Point in Nintendo Classics Games

    Follow these steps to save your game progress by creating a Suspend Point in the Nintendo Entertainment System, Super Nintendo Entertainment System, Game Boy, Nintendo 64, SEGA Genesis, Game Boy... Before you start An active Nintendo Switch Online membership is required to access the Nintendo Entertainment System - Nintendo Classics , Super Nintendo Entertainment System - Nintendo Classics... KA ID: 41233 Meta-Answer ID: 35403
  4. How to Join Online Multiplayer in a Nintendo Classics Game

    Follow these steps to join an online multiplayer game from the Nintendo Entertainment System, Super Nintendo Entertainment System, Game Boy, Nintendo 64, SEGA Genesis, Game Boy Advance, or Nintendo... Note Games in the Virtual Boy - Nintendo Classics game library do not include multiplayer features. You can play online with users whom you have added as a friend on Nintendo Switch 2 or... KA ID: 41238 Meta-Answer ID: 35408
  5. Can I Transfer a Nintendo Switch Online Membership to a Different Nintendo Account?

    No, Nintendo Switch Online memberships cannot be transferred to a different Nintendo Account. If you want to cancel your membership, turn off the auto-renewal setting at least 48 hours before your... KA ID: 41225 Meta-Answer ID: 35395
  6. Unable to Back Up Save Data Online for Nintendo Switch

    The information in this article can help you when you are unable to use the Save Data Cloud service on Nintendo Switch. Important Nintendo Switch consoles with system menu version 6.0.0 or higher can use Save Data Cloud backup. An active Nintendo Switch Online membership is required to use this service. Note: You may... KA ID: 41217 Meta-Answer ID: 35387
  7. How to Activate/Deactivate Low-Latency Mode for Nintendo Entertainment System - Nintendo Classics Games

    Follow these steps to activate or deactivate low-latency mode in an online game using the Nintendo Entertainment System - Nintendo Classics software. Note When low-latency mode is enabled, input delay will be reduced when playing games online. This setting may affect audio and visuals. This setting is visible only after starting an online game... KA ID: 41265 Meta-Answer ID: 35435
  8. Message: "This cannot be purchased because someone in your family group has an active family membership."

    The information in this article can help you when you are trying to change to a different Nintendo Switch Online membership plan and you receive: Message "This cannot be purchased because someone in... Information These messages indicate that you are currently part of a Nintendo Account family group that already has a Nintendo Switch Online Family or Nintendo Switch Online + Expansion Pack family... KA ID: 56872 Meta-Answer ID: 45270
  9. How to Start a Nintendo Classics Game

    Follow these steps to start a game from the Nintendo Entertainment System, Super Nintendo Entertainment System, Game Boy, Nintendo 64, SEGA Genesis, Game Boy Advance, or Nintendo GameCube classic... Before you start An active Nintendo Switch Online membership is required to access the Nintendo Entertainment System - Nintendo Classics , Super Nintendo Entertainment System - Nintendo Classics... KA ID: 41231 Meta-Answer ID: 35401
  10. How to Access NookLink in the Nintendo Switch App (Animal Crossing: New Horizons)

    Follow these steps to access NookLink in the Nintendo Switch App, which enhances some of the features in Animal Crossing: New Horizons. Important: If you've recreated your character or island and NookLink is still displaying your previous data, please read A Deleted Character Still Appears in NookLink (Animal Crossing: New Horizons)... KA ID: 49147 Meta-Answer ID: 41151
Still need help? Contact us