Nintendo Switch: Nintendo Switch Online
All Articles
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Game Doesn’t Recognize the Nintendo Switch Online Membership
Steps for when you have an active Nintendo Switch Online membership, but a game is prompting you to purchase a membership when you try to use an online feature. What to do Power off the console fully. Putting the console into Sleep Mode isn't sufficient – you will need to completely shut down and restart the system. How to power off a Nintendo Switch 2... KA ID: 41230 -
How to Order Nintendo Switch Online Exclusive Items
Steps for how to purchase physical items that are exclusive to Nintendo Switch Online members through Nintendo Store. Nintendo Switch Online members in the U.S. and Canada can purchase various exclusive items. The offers may have limits on the number that can be purchased, but they are not limited by family... KA ID: 41216 -
Save Data Cloud Backup Files Are Missing on Nintendo Switch
Follow these steps when game progress from your most recent save data backup is missing or was not saved to the Save Data Cloud service. Important An active Nintendo Switch Online membership is required to utilize the Save Data Cloud service. If your Nintendo Switch Online membership expires, you will not have access to your Save Data... KA ID: 41227 -
How to Manage Auto-Renewal Settings for Pokémon Champions Membership
Follow these steps to cancel auto-renewal for a Pokémon Champions Membership. Important Auto-renewal settings can only be managed through Nintendo Switch 2 eShop and Nintendo Switch eShop if the Pokémon Champions Membership was initially purchased through Nintendo eShop... KA ID: 71529 -
What Services Can I Use with a Nintendo Switch Online Membership?
A Nintendo Switch Online membership provides access to many online services on Nintendo Switch 2 and Nintendo Switch. You can choose from individual memberships (for 1 Nintendo Account) or... KA ID: 41207 -
Nintendo 64 Controller Overview & FAQ
Information The Nintendo 64 Controller is for use with the Nintendo 64 – Nintendo Classics game library on Nintendo Switch 2 and Nintendo Switch. The controller is designed to look and operate... KA ID: 56381 -
How to Download Nintendo Switch Online Membership-Exclusive DLC
Steps to obtain downloadable content exclusive to Nintendo Switch Online members. Information An active, paid Nintendo Switch Online membership is required to download membership-exclusive DLC. Users with a free trial or expired membership will not be able to download the... KA ID: 47017 -
Super Nintendo Entertainment System Controller Overview & FAQ
The Super Nintendo Entertainment System™ Controller is for use with the Super NES – Nintendo Switch Online game collection on Nintendo Switch 2 and Nintendo Switch. The controller is designed to... KA ID: 47357 -
Error Message: "None of the users in this session are members of Nintendo Switch Online. Please enjoy Trial Mode. Your opponents will be CPU controlled." (Nintendo Switch Sports)
The information in this article can help you when you receive the message "None of the users in this session are members of Nintendo Switch Online. Please enjoy Trial Mode. Your opponents will be CPU... What to do Power the console down completely. Putting the console into Sleep Mode isn't sufficient - you will need to completely shut down and restart the system. How to restart a Nintendo... KA ID: 58692 -
How to Redeem a Nintendo Switch Game Voucher
In this article, you'll learn how to redeem a Nintendo Switch Game Voucher. Important: An active, paid Nintendo Switch Online membership is required to redeem a Nintendo Switch Game Voucher. Users with a free trial or expired membership will not be able to purchase or redeem... KA ID: 45270
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