Nintendo Switch: Nintendo Switch Online
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How To Identify If a Game Supports Save Data Cloud Backup
Follow these steps to identify if a Nintendo Switch 2 or Nintendo Switch game supports Save Data Cloud Backup. Note A Nintendo Switch Online membership is required to utilize the Save Data Cloud service. Save data for Nintendo Switch software that is also compatible with Nintendo Switch 2 can be backed... KA ID: 41213 -
How to Create and Use a Custom Nintendo Switch Online User Icon (Missions & Rewards)
Steps for how to redeem My Nintendo Platinum Points for icon elements that can be used to create custom user icons exclusive to Nintendo Switch Online users on Nintendo Switch 2 and Nintendo... Before you start You will need: Your Nintendo Switch 2 or Nintendo Switch console An Internet connection An active, paid Nintendo Switch Online membership Information Users who have an active... KA ID: 57939 -
How to Cancel Auto-Renewal for an In-Game Subscription
Updated Steps to cancel automatic renewal for an in-game subscription service so that it terminates at the end of the current subscription period. Important: You must manage auto-renewal settings through the service where you initially purchased the in-game subscription. If you bought a subscription through a service other than the Nintendo... KA ID: 54285 -
Message: "This software is age restricted."
Follow these steps when you receive the message, "This software is age restricted," while trying to open one of the Nintendo Classics libraries. Information This message is displayed when you try using a Nintendo Account for a child to access a Nintendo Classics library through the Nintendo Switch Online option on the HOME Menu, and the child... KA ID: 57494 -
Nintendo Switch Online Service and Feature Availability by Country
In the Americas, Nintendo Switch Online services and features vary by country. Below is a table that outlines which service and features are available. Please note that the list below is subject to... KA ID: 41953 -
How to Sign Up for a Free Nintendo Switch Online Trial Membership
Follow these steps to set up your free seven-day trial Nintendo Switch Online membership. Information Nintendo Account users in countries where Nintendo eShop is available can sign up for a free trial individual membership for Nintendo Switch Online. The free trial is available once per... KA ID: 41197 -
How to View or Change Button Assignments for Nintendo Classics Games
Follow these steps to check which buttons correspond to the buttons on the original controller for a game in one of the Nintendo Classics game libraries, or change the button assignments in certain... Before you start An active Nintendo Switch Online membership is required to access the Nintendo Entertainment System - Nintendo Classics , Super Nintendo Entertainment System - Nintendo Classics... KA ID: 61979 -
Unable to Access Game-Specific Services in the Nintendo Switch App
The information in this article can help you when you are unable to access game-specific services, such as ZELDA NOTES, SplatNet 3, or NookLink, in the Nintendo Switch App. Note: For information on what is required to use the Nintendo Switch App, please see our overview and FAQ. What to do Ensure your smart device has the latest OS update version. Check the Network... KA ID: 60704 -
How to Transfer a Supervised Account to a Different Family Group
Steps to move a supervised Nintendo Account from one family group to another. Before you start To transfer a supervised Nintendo Account, the admin of the family group the supervised account is being transferred to must meet the following requirements: The person receiving the... KA ID: 41220 -
Game Doesn’t Recognize the Nintendo Switch Online Membership
Steps for when you have an active Nintendo Switch Online membership, but a game is prompting you to purchase a membership when you try to use an online feature. What to do Power off the console fully. Putting the console into Sleep Mode isn't sufficient – you will need to completely shut down and restart the system. How to power off a Nintendo Switch 2... KA ID: 41230
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