Skip Navigation
Nintendo Switch: Nintendo Switch Online

All Articles

  1. How to Delete Save Data Backups on Nintendo Switch

    In this article, you'll learn how to delete save data backups from the Save Data Cloud service. Important: Once Save Data Backups are deleted from the server, they cannot be downloaded to a Nintendo Switch console. Save data backups can be deleted from the game's software menu or from within... KA ID: 41210 Meta-Answer ID: 35380
  2. Which Nintendo Switch Games Support Voice Chat?

    Many popular games support voice chat via the Nintendo Switch Online app , including: ARMS DRAGON QUEST BUILDERS 2 Mario Kart 8 Deluxe Mario Tennis Aces MARVEL ULTIMATE ALLIANCE 3: The Black Order... KA ID: 47070 Meta-Answer ID: 39525
  3. NES Controller Overview & FAQ

    Important: The NES Controllers can only be used as wireless controllers with Nintendo Switch 2 and Nintendo Switch Lite. The controllers cannot be attached to these consoles. Note: When NES... KA ID: 41192 Meta-Answer ID: 35362
  4. Help With Your Classic Game Controller Order

    The information in this article can help you when you have difficulties ordering a Nintendo Entertainment System Controller, Super NES Controller, Nintendo 64 Controller, or SEGA Genesis Control Pad. Nintendo Switch Online members in the U.S. and Canada can purchase various controllers for use with a curated library of classic games. This offer is limited to four of each type of controller per... KA ID: 41193 Meta-Answer ID: 35363
  5. How to Use the NES Controllers

    How to utilize the NES Controllers with Nintendo Switch 2 or Nintendo Switch consoles. Important: The NES Controllers are designed to work with NES – Nintendo Switch Online software. Although it's possible that these controllers can be used to navigate the console's menus and even play... KA ID: 42755 Meta-Answer ID: 36720
  6. Can I Change My Nintendo Switch Online Membership Time-Frame?

    The information in this article can help you change your Nintendo Switch Online membership time-frame. Important: You may also find our information on changing your membership plan helpful. You can purchase multiple of the same membership plans to extend your current membership time. The remaining... KA ID: 42088 Meta-Answer ID: 36189
  7. How to Swap Which Player Controls Player 1 in Nintendo Classics Games

    Follow these steps to swap who acts as Player 1 (P1) in an online game from the Nintendo Entertainment System, Super Nintendo Entertainment System, Nintendo 64, SEGA Genesis, or Nintendo GameCube... Note This feature is available in online play only. When playing locally on a single system, you can trade controllers or change the order of paired controllers. It is not possible to swap Player 1... KA ID: 41237 Meta-Answer ID: 35407
  8. Message: "The backup save data is older than the save data on this console."

    Steps for when, while attempting to download a save data backup from the cloud to a Nintendo Switch 2 or Nintendo Switch console, the message "The backup save data is older than the save data on... Information This issue can be caused if you began to play on your console without first downloading the latest save data backup. What to do Perform one of the following, depending on which save data... KA ID: 41228 Meta-Answer ID: 35398
  9. Unable to Transfer a Supervised Nintendo Account

    The information in this article can help you when an issue occurs when transferring a supervised Nintendo Account from one admin to another. Note Supervised Nintendo Accounts can be transferred from the admin of one family group to the admin of a different family group. Once transferred, the supervised account is part of the new family... KA ID: 41226 Meta-Answer ID: 35396
  10. SEGA Genesis Control Pad Overview & FAQ

    Information The SEGA Genesis Control Pad is for use with the SEGA Genesis – Nintendo Switch Online game library on Nintendo Switch. The controller is designed to look and operate like the original... KA ID: 56658 Meta-Answer ID: 45132
Still need help? Contact us