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Nintendo 3DS: Audio, Video & Touch Screen

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  1. Volume Slider Does Not Adjust Volume

    The information in this article can help you when the volume slider does not work to control the volume. Complete these steps Slide the volume to its lowest setting. Press and hold the Power Button until the system turns off (about 10 seconds). Power on the system. Test the volume slider to see if it... KA ID: 246 Meta-Answer ID: 246
  2. Faint or No Sound

    The information in this article can help you when No sound is coming out of the speakers. Sound is faint, even at the highest volume setting. Sound is only coming from one speaker. Note: The Nintendo 2DS only has one speaker, and therefore it plays sound at a slightly lower volume than other Nintendo 3DS family systems. If the volume is only slightly lower than expected, then... KA ID: 616 Meta-Answer ID: 616
  3. A Nintendo 3DS Screen Has a Small White (or Other Color) Dot

    The information in this article can help you when a system screen has one or two small dots on the screen. These dots can be any color. This can be most apparent when playing darker games or games... With a small number of systems, one or two dots on the screen may appear to be stuck on a particular color, such as white or red, or the pixel may be black/off. This effect is caused when a... KA ID: 468 Meta-Answer ID: 468
  4. Nintendo 3DS Screen Has Cracks, Blotches, Runny Colors

    The information in this article can help you when A screen has dark spots, like ink blotches or stains. A screen has been cracked. What to do The system will need to be serviced. The following systems are available for service from Nintendo: New Nintendo 2DS XL - Serial numbers begin with "NW" For your convenience, Nintendo... KA ID: 464 Meta-Answer ID: 464
  5. Brightness Levels on the New Nintendo 3DS System Change Automatically

    The information in this article can help you when you're using the New Nintendo 3DS or New Nintendo 3DS XL systems and the brightness levels change automatically. Important: The Auto-Brightness setting is unavailable for the New Nintendo 2DS XL. What to do This is likely caused by the Auto-Brightness settings. Turn these settings off to see if the issue... KA ID: 14246 Meta-Answer ID: 14189
  6. Can I Connect My Nintendo 3DS Family System to My TV?

    No, Nintendo 3DS family systems do not have the ability to connect to a television. KA ID: 241 Meta-Answer ID: 241
  7. Making the Most of the Nintendo 3DS Experience

    In this article, you'll find tips to help you maximize your enjoyment of the Nintendo 3DS system and the 3D feature. View the screen straight on from directly in front of you. Hold the screen 10 to 14 inches (25-35 centimeters) from your eyes, or 12 to 16 inches (30.5-40.5 centimeters) from your eyes if using the... KA ID: 240 Meta-Answer ID: 240
  8. Image Not Appearing in 3D

    The information in this article can help you when the upper screen image doesn't appear in 3D. Note The Touch Screen (lower screen) can only display 2D images. Nintendo DS and Nintendo DSi software are not programmed to display images in 3D. The Nintendo 3DS XL does not have a 3D LED. The... KA ID: 363 Meta-Answer ID: 363
  9. Colored Tint When Taking Pictures

    The information in this article can help you when: The upper screen gets a colored tint when using the camera. The screen is tinted when taking a picture. The Nintendo 3DS Camera application will attempt to adjust the image for lighting. In some situations, it will also attempt to adjust the color of the picture to correct lighting issues. What to do... KA ID: 643 Meta-Answer ID: 643
  10. 3D Depth Slider Is Unable to Adjust 3D Image

    The information in this article can help you when the 3D depth slider will no longer affect the onscreen image. Important If Parental Controls have been set to restrict 3D images, the 3D depth slider will not change the image to 3D. The Nintendo 2DS and New Nintendo 2DS XL do not display 3D images; they do not... KA ID: 641 Meta-Answer ID: 641
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