Nintendo 3DS: Controllers & Accessories
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
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What SD Cards and microSD Cards Are Compatible?
Note: While it is possible to use SD standard or SDHC standard based cards, we cannot guarantee that products other than the included SD card will work. The Nintendo 3DS, Nintendo 3DS XL, and... KA ID: 274 -
How to Insert an SD Card or microSD Card
In this article, you'll learn how to insert an SD Card. Note In the down position, the SD Card write-protection switch will prevent you from saving or erasing data. In the up position, you can save and erase data on the SD card. Ensure the system is... KA ID: 271 -
How to Download Replacement AR Cards and Booklet
For the best results, use the following tips: Carefully cut out the printed area. Print on Letter size sheets. Always print in color. Avoid using glossy papers. We recommend using matte finish... KA ID: 618 -
How to Format an SD Card or microSD Card
In this article, you'll learn what you'll need to format an SD Card. Nintendo recommends using the SD Association's SD Memory Card Formatter to format any SD cards that will be used with a Nintendo product. Nintendo products strictly adhere to the SD card standard... KA ID: 220 -
Error Message: SD Card Could Not Be Read (Nintendo 3DS)
The information in this article can help you when the system displays the message "SD Card Could Not Be Read." Note Do not remove or insert SD cards while the system is on. Do not remove a miniSD or microSD card while the adapter is still in the system. The Nintendo eShop can still be accessed without an SD... KA ID: 747 -
How to Remove an SD Card or microSD Card
In this article, you'll learn how to remove the SD Card from the system. Note Make sure the system is powered off. Never remove a miniSD or microSD Card while the adapter is still in the system. Complete These Steps Which system are you using? Nintendo 3DS, Nintendo... KA ID: 89 -
Answers to Top amiibo Questions (amiibo FAQ)
General Information What do I need in order to play with amiibo? Do all amiibo figures work with all compatible games? What do amiibo figures do? Do amiibo figures need batteries? How many games can... KA ID: 13260 -
Power or Charge Issues, Including Damaged Systems and Accessories (System Won't Turn On / Doesn't Hold a Charge)
The information in this article can help you when: The system doesn't turn on. The system turns on, but then turns off. The system does not remain charged, or the charge doesn't last long. The AC... Important If your system makes a popping or crackling noise and then powers off, see our information on System Makes a Crackling or Popping Sound, then Powers Off to Start a service request. If there... KA ID: 10018 -
Buttons or Switches Are Not Responding or Respond Incorrectly
The information in this article can help you when: A button (or combination of buttons/switches) isn't working as it should. Game characters aren't responding correctly, or responding at all. Game... What to do If this only occurs with a specific game or application, check the game or application manual for controller configurations or settings that may be affecting the button's use. Clean the... KA ID: 480 -
Nintendo 3DS Family System Stylus Damaged or Lost
The information in this article can help you when the stylus has been lost or damaged and needs to be replaced. What to do The stylus will need to be replaced. Replacements are available from Nintendo Store. KA ID: 586
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