Nintendo 3DS: Controllers & Accessories
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
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General SD Card and microSD Card Troubleshooting
The information in this article can help you when you're troubleshooting to perform before a service request. Note Do not remove or insert SD cards while the system is on. Do not remove a miniSD or microSD card while the adapter is still in the system. The Nintendo eShop can still be accessed without an SD... KA ID: 452 -
How to Set Up the Nintendo 3DS NFC Reader/Writer
In this article, you'll learn how to set up the Nintendo 3DS NFC Reader/Writer for use with your Nintendo 3DS family system. Important This device will work using amiibo-compatible software only. Learn which games an amiibo figure is compatible with. In order to use the Nintendo 3DS NFC Reader/Writer, your system may... KA ID: 15217 -
How to Place the System Into Sleep Mode
In this article, you'll learn how to put the system into sleep mode. What to do For Nintendo 3DS, Nintendo 3DS XL, New Nintendo 3DS, New Nintendo 3DS XL, and New Nintendo 2DS XL Closing the system while it is turned on will put the system into Sleep Mode. Sleep Mode... KA ID: 1026 -
How to Lock or Unlock an SD Card on Nintendo 3DS Family
In this article, you'll learn how to adjust write-protection for an SD Card. Note: microSD cards are not lockable. What to do Set the lock slider to locked or unlocked. The down position will enable write-protection, locking the card. The up position will unlock the card... KA ID: 194 -
What Are SD Cards and microSD Cards Used For?
Important: Folders and files with hierarchies deeper than eight levels will not be displayed. Information The system comes with an SDHC card inserted into the SD card slot (microSDHC card for the New... KA ID: 399 -
How to Clean the Nintendo 3DS System Buttons
In this article, you'll learn how to clean the system buttons. Important Do not open the system. Do not use liquid or abrasive cleaners. Complete these steps Turn the system off. Remove any game cards, and disconnect the AC Adapter. Turn the system screen-side... KA ID: 49 -
Volume Slider Does Not Adjust Volume
The information in this article can help you when the volume slider does not work to control the volume. Complete these steps Slide the volume to its lowest setting. Press and hold the Power Button until the system turns off (about 10 seconds). Power on the system. Test the volume slider to see if it... KA ID: 246 -
Nintendo 3DS Stylus Falls out of Holder
The information in this article will help you when your system's stylus will not stay in the stylus holder. What to do Verify that the stylus is the stylus for correct system. Example: Nintendo 3DS, Nintendo 3DS XL, Nintendo 2DS, etc. Neither the Nintendo DS nor the Nintendo DSi stylus will fit into the... KA ID: 590 -
System Buttons Have an Unusual Feel or Noise
This information in this article can help you when The system buttons make a noise when pressed. Pressing the system buttons feels unnatural. With a small number of systems, there may be a creaking noise when using the system buttons. This is within the quality specifications of the system and should not affect game play. For some players... KA ID: 600 -
Circle Pad Is Not Responding or Has Stopped Working
The information in this article can help you when: The Circle Pad isn't responding at all. The Circle Pad is responding incorrectly. What to do Recalibrate the Circle Pad. If this only occurs whle playing a specific game, check the software manual for controller configurations or settings that may be affecting the button's use. If... KA ID: 484
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