Nintendo 3DS: Game Support
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
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How to Share a Level (Super Mario Maker for Nintendo 3DS)
In this article, you'll learn how to share a level you’ve created in Super Mario Maker for Nintendo 3DS. Note Levels can be shared with other players via StreetPass or local multiplayer. Levels created in Super Mario Maker for Nintendo 3DS cannot be uploaded or shared via the Internet. Complete... KA ID: 21369 -
How to Link Animal Crossing: Happy Home Designer Data (Animal Crossing: New Leaf)
In this article, you'll learn how to link Animal Crossing: Happy Home Designer save data to Animal Crossing: New Leaf - Welcome amiibo. Note: To use this feature with Animal Crossing: New Leaf , the game must first be updated to Animal Crossing: New Leaf - Welcome amiibo. If you also play Animal Crossing: Happy Home Designer... KA ID: 17437 -
How to Erase AR Games Save Data
In this article, you'll learn how to reset the AR Games save data. Note: Data cannot be restored once it has been deleted. Complete these steps Select the AR Games icon on the HOME Menu and tap Open. While the caution message is displayed, press and hold the L, R... KA ID: 41 -
Looking for Information or Help with Pokémon X & Pokémon Y?
Updated Note: As of April 8, 2024, online play and other functionality that uses online communication has ended for Nintendo 3DS family software. What do you need assistance with? For game play questions... KA ID: 2267 -
Unable to Read AR Cards
The information in this article can help you when the Nintendo 3DS cameras are not recognizing an AR Card. Important: You must start AR Games using the Question Mark Card. What to do Check the distance and the angle from the AR Card. The system should be 14 inches away and be held at a 30 degree angle... KA ID: 543 -
How to Stop StreetPass for One Game
In this article, you'll learn how to stop the StreetPass feature for one game. Complete these steps Select the System Settings icon from the HOME Menu, and tap open. Tap Data Management , and then StreetPass Management. Select the desired software title from the list, then... KA ID: 272 -
When Can I Sell My Town to Tom Nook? (Animal Crossing: New Leaf)
When your town has progressed to a certain level, if you choose to start over with a new town, Tom Nook will appear and ask to give you Bells for your town. If you want to sell your town to Tom Nook... KA ID: 17478 -
How to Share Images (Disney Magical World 2)
In this article, you'll learn how to save and share your photos in Disney Magical World 2. Information Photo images can be saved to the Nintendo 3DS SD Card and can be transferred to a computer. JPEG images are saved to “100NINxx” in the DCIM folder on the SD Card. The “xx” will be... KA ID: 17235 -
How to Load a Virtual Console Game
In this article, you'll learn how to load and play virtual console games from the Nintendo eShop. Note: For full game controls and instructions, see the built in e-manual of each game. Complete these steps From the HOME Menu, tap the game's icon. If this is the first time the game has been... KA ID: 205 -
How to Stop SpotPass Notifications
In this article, you'll learn how to stop receiving notifications via SpotPass. Note As of April 8, 2024, SpotPass and other functionality that uses online communication has ended for Nintendo 3DS family software. Game or application related SpotPass notifications may need to... KA ID: 295
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