Nintendo 3DS: Game Support
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
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How to Transfer Save Data (YO-KAI WATCH 2)
In this article, you'll learn how to import save data from YO-KAI WATCH 2 Bony Spirits or Fleshy Souls into YO-KAI WATCH 2: Psychic Specters. Important: YO-KAI WATCH 2: Bony Spirits/Fleshy Souls must be updated to version 2.0 or higher to use this feature. Note Save data can only be transferred from Bony Spirits/Fleshy Souls to Psychic... KA ID: 27556 -
How to Link Two Versions Together (YO-KAI WATCH 2)
In this article, you'll learn how to link two versions of YO-KAI WATCH 2 (Bony Spirits, Fleshy Souls and/or Psychic Spirits) together. Information You can link with a friend (each with their own system) or link two games together on the same system. Linking two versions of the game together will open up a new dungeon to explore! To... KA ID: 17270 -
Are Pokémon Ultra Sun and Pokémon Ultra Moon Compatible with Pokémon Bank?
Yes. Pokémon Bank is a service that lets you create your own Boxes on the Internet to deposit, store, and manage your Pokémon. Players can use Pokémon Bank to move Pokémon from their older games (... KA ID: 27912 -
How to Update Mario & Luigi: Bowser’s Inside Story + Bowser Jr’s Journey
Updated In this article, you'll learn how to update Mario & Luigi: Bowser’s Inside Story + Bowser Jr’s Journey. Note Save data will still be available for use after downloading the update. After downloading the update, please do not delete the update data. Update data can be viewed in the Downloadable Content... KA ID: 43357 -
Information About Pre-installed Games on Nintendo 3DS Family Systems
Pre-installed games are stored on the SDHC Card or microSDHC Card included with the system. This means that a portion of the available space will be taken up by the pre-installed game. If you choose... KA ID: 14143 -
How to Update Super Mario Maker for Nintendo 3DS
Updated In this article, you'll learn how to update Super Mario Maker for Nintendo 3DS. Note Save data will still be available for use after downloading the update. After downloading the update, please do not delete the update data. Update data can be viewed in the Downloadable Content... KA ID: 21367 -
Error Message: This Is New Nintendo 3DS Software. It Cannot Be Used on This System.
The information in this article can help you when this error message is received when launching software on an original Nintendo 3DS family system. What to do This message is received when trying to play software designed for the New Nintendo 3DS, New Nintendo 3DS XL, and New Nintendo 2DS XL, such as Xenoblade Chronicles 3D, on the original... KA ID: 14574 -
How to Change the Voice Language (Fire Emblem Warriors)
In this article, you'll learn how to change the in-game voice language for Fire Emblem Warriors. Note You can hear the in-game voices spoken in English or Japanese. Changing the voice language does not change the text/menu language in the game. (You can adjust those in the Language Settings... KA ID: 27752 -
How to Redownload Purchased DLC (Fire Emblem Fates)
In this article, you'll learn how to redownload previously purchased DLC that has been erased from the SD Card. Note: Before March 27, 2023 , Fire Emblem Fates allowed you to purchase additional map packs and Story Paths as downloadable content. These can still be redownloaded and played if they were purchased... KA ID: 17249 -
How to Distinguish Between Nintendo of America Games and Licensee Games
Step by step instructions on how to identify games published by Nintendo of America and games published by Licensee companies. What to Do: On the game's packaging (clam shell): Check the bottom right or left corner on the front of the game packaging. If the Nintendo corporate logo is shown, this indicates it's a Nintendo of... KA ID: 236
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