Legacy Systems: Game Support
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
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How to Update Pokémon Omega Ruby and Pokémon Alpha Sapphire
Updated In this article, you'll learn how to update Pokémon Omega Ruby and Pokémon Alpha Sapphire. On April 22, 2015, new update data for Pokémon Omega Ruby and Pokémon Alpha Sapphire became available. Please take a moment to download and install this update while your Nintendo 3DS family system... KA ID: 13351 -
How to Update Software Downloaded from the Nintendo eShop
In this article, you'll learn how to update games and applications downloaded from the Nintendo eShop. Complete these steps From the HOME Menu, select the Nintendo eShop icon and tap Open. On the upper left of the screen, tap Menu. Scroll down and select Settings / Other. Under the section titled... KA ID: 102 -
Tips for Setting Up StreetPass
For the system Players need to activate the StreetPass™ feature in the system settings prior to use. StreetPass needs to be activated for each game that utilizes it. Players should be within 90 feet... KA ID: 681 -
How to Insert a Game Card
In this article, you'll learn how to insert Game Cards into the game card slot on the system. Important: Only remove or insert a Game Card while on the HOME Menu, or when the system is powered off. If you have suspended a software title, make sure you have closed it before removing its Game... KA ID: 83 -
How to Use the Nintendo 3DS Download Software Repair Tool
In this article, you'll learn how to use the Nintendo 3DS Download Software Repair Tool. Complete these steps On the HOME menu, select the Nintendo eShop icon. Once the Nintendo eShop loads, select the Menu icon from the top-left of the touch screen, and then scroll down through the list... KA ID: 71 -
How to Update Super Smash Bros. for Wii U
Updated In this article, you'll learn how to update Super Smash Bros. for Wii U. A new update (Ver. 1.1.7) for Super Smash Bros. for Wii U became available for download on July 18, 2017. Please take a moment to download and install the update data. Note Save data will still be... KA ID: 13305 -
How to Update Splatoon
In this article, you'll learn how to update Splatoon. Note Save data will still be available for use after downloading the update. If the system's Standby Functions are enabled, the update will download and install automatically. As of April 8, 2024... KA ID: 14842 -
Can the Nintendo DS or DS Lite Play Multiplayer Game Boy Advance Games?
The Nintendo DS and Nintendo DS Lite do not have a port for the Game Boy Advance Link Cable or Game Boy Advance Wireless Adapter. Because of this, there is no way to play multiplayer Game Boy Advance... KA ID: 4071 -
How to Update Mario Kart 8
In this article, you'll learn how to download and install the Mario Kart 8 update. Note Save data will still be available for use after downloading the update. If the system's Standby Functions are enabled, the update will download and install automatically. As of April 8, 2024... KA ID: 10625 -
How to Update Software on Wii U
In this article, you'll learn how to update games and applications. If connected online, the Wii U automatically checks for updates to your software. Any available updates will be downloaded and installed in the background. In the event software is started and an... KA ID: 1630
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