Legacy Systems: Game Support
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
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Friend List on Nintendo Systems and Apps
Information Nintendo systems and mobile applications include Friend List features to allow players to enjoy online experiences with their friends. These features may include seeing when your friends... KA ID: 67509 -
Announcement of Discontinuation of Online Services for Nintendo 3DS and Wii U software
Thank you very much for supporting our products. At 5pm PDT on April 8, 2024, online play and other functionality that uses online communication was discontinued for Nintendo 3DS and Wii U software... KA ID: 63227 -
How to Use amiibo Figures (The Legend of Zelda: Breath of the Wild)
Follow these steps to use amiibo figures in The Legend of Zelda: Breath of the Wild. Amiibo figures can be used in the game as follows: You will be able to scan compatible amiibo figures after you have unlocked the amiibo rune in the game (usually about 45 minutes into gameplay). You... KA ID: 25573 -
How to Download Replacement AR Cards and Booklet
For the best results, use the following tips: Carefully cut out the printed area. Print on Letter size sheets. Always print in color. Avoid using glossy papers. We recommend using matte finish... KA ID: 618 -
How to Update The Legend of Zelda: Breath of the Wild (Wii U)
Updated In this article, you'll learn how to update for The Legend of Zelda: Breath of the Wild for Wii U. On January 31, 2018, a new software update for The Legend of Zelda: Breath of the Wild became available for download. Please take a moment to download and install this update while your Wii U console... KA ID: 25569 -
How to Play a Single Card Multiplayer Download Game
Step-by-step instructions on how to play a single-card multiplayer game using DS Download Play. Note These games require only one DS Game Card. The other players can download the game information to their systems using the wireless feature. Single-Card play is indicated by an icon on the game... KA ID: 6776 -
Service Discontinuation: Nintendo Wi-Fi Connection Service
Summary of Changes The Nintendo Wi-Fi Connection service, which provides certain online functionality for many Wii, Nintendo DS, and Nintendo DSi software titles, was discontinued on May 20, 2014... KA ID: 6026 -
How To Delete Your Town (Animal Crossing: New Leaf)
In this article, you'll learn how to delete all save data and create a new town. Important Re-creating your town will delete all data so you can start over from scratch. If your town has reached a certain level in Animal Crossing: New Leaf - Welcome amiibo , Tom Nook will appear... KA ID: 9647 -
How to Insert a Game Disc into a Wii Console
In this article, you'll learn how to insert a game disc. Important Only Wii consoles with model number RVL-001 are intended to be placed vertically Depending on how the system is placed , the direction that the disc needs to be facing will vary. What to do... KA ID: 3535 -
How to Cancel or Delete a Download
In this article, you'll learn how to cancel or delete a download. Complete these steps Press the HOME Button to launch the HOME Menu. Tap the Download Management icon on the right to view the Download Management screen. A list of your current downloads will... KA ID: 1628
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