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  1. Error Code: 52700 – 52799

    The information in this article can help you when: The system experienced an IP conflict with another device on the Wi-Fi network. This is likely the result of the system using the same IP address as... Possible solutions Create a new connection file. Set up a new connection file making sure your system is attempting to connect to the appropriate wireless network and is receiving a strong wireless... KA ID: 3241 Meta-Answer ID: 3240
  2. Link to a URL Nintendo 3DS Service User Agreement

    KA ID: 706 Meta-Answer ID: 706
  3. Error Code: 022-2882

    The information in this article can help you when you're attempting to use a software title or application's online features and the system displays the error code 022-2882 and message "This online... This error code indicates that the online services for the game or application you are trying to use are no longer available. As of April 8, 2024, online play and other functionality that uses online... KA ID: 64869 Meta-Answer ID: 51847
  4. Error Code: 003-1004

    The information in this article can help when you are unable to locate the Nintendo Wi-Fi USB Connector. Due to the age of this product and the age of the operating systems that are required to install it, we are no longer able to provide support for the Nintendo Wi-Fi USB Connector. Please use a... KA ID: 4438 Meta-Answer ID: 4437
  5. Error Code: 005-4701

    Follow these steps if you receive error code 005-4701 when attempting to access the Nintendo eShop or while attempting to download a software title or application. Possible solutions Check for any notices of ongoing maintenance at support.nintendo.com/networkstatus. If maintenance is currently scheduled, wait until the end of the maintenance period, and try... KA ID: 17090 Meta-Answer ID: 17033
  6. Parents' Information on Online Gaming

    With a Nintendo 3DS family system and an online compatible game, players can connect with other gamers all over the world. Important Details for Online Gaming To protect your children’s privacy, make sure they know not to give out personally identifiable information such as their first and last name, phone number, birth... KA ID: 697 Meta-Answer ID: 697
  7. Error Code: 008-1001

    The information in this article can help you when you're unable to complete the Child Online Privacy Protection process and receive error code 008-1001. Note: This error code indicates this service is currently undergoing maintenance. What to do What until the end of the maintenance period, and then try again. For the most up-to-date maintenance... KA ID: 28027 Meta-Answer ID: 22694
  8. Error Code: 015-5004

    The information in this article can help you when you're unable to use a system or in-game feature and receive the error code 115-5004. Note: The Miiverse service ended on November 7, 2017 and Miiverse can no longer be accessed. As the Miiverse service is no longer available, the feature you are attempting to use can no longer be... KA ID: 27846 Meta-Answer ID: 22602
  9. Error Message: "Cookies Not Enabled"

    The information in this article can help you when you receive the error message "Cookies Not Enabled" while accessing certain websites. Note: There is no way to disable cookies on the Internet Browser. Cookies are always turned on. What to do Delete the cookies associated to the Internet Browser, and try accessing the website again... KA ID: 529 Meta-Answer ID: 529
  10. Video Is Not Recording in 3D

    The information in this article can help you when a video isn't recording in 3D. What to do Ensure that the system has the latest system update installed. Situation not resolved Nintendo no longer services the following systems: Original Nintendo 3DS - Serial numbers begin with... KA ID: 376 Meta-Answer ID: 376