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Unable to Set Up an E-mail Address for Use with Parental Controls
The information in this article can help you when during parental controls setup, you are unable to configure an e-mail for use with parental controls. What to do You must be connected online to configure an e-mail address for use with parental controls. If the system is not connected online, please connect it. Ensure that you are entering your... KA ID: 7230 -
Error Code: 003-3200 - 003-3299
The information in this article can help you when: You're connected to the Internet, but unable to send and receive necessary data. The Nintendo 3DS was unable to connect to the Internet through a... KA ID: 5895 -
Error Code: 005-5704
Information in this article can help you when you are unable to connect to the Nintendo eShop on Nintendo 3DS and you receive the error code 005-5704. Possible solutions Power the console off and then back on, and try again. This error code may also appear if the Nintendo eShop service is unavailable. Please review our Network Status page for any... KA ID: 26252 -
Error Code: 022-2631
The information in this article can help you when the Nintendo Network ID you are attempting to use has been deleted. What to do A deleted Nintendo Network ID cannot be recovered. You will need to create a new Nintendo Network ID if you wish to continue using features that require a Nintendo Network ID. You may also... KA ID: 4285 -
Error Code: 52003, 52103, 52203
The information in this article can help when the Nintendo 3DS, Nintendo DSi, or Nintendo DS was unable to obtain an IP address when connecting to the Nintendo Wi-Fi USB Connector. Due to the age of this product and the age of the operating systems that are required to install it, we are no longer able to provide support for the Nintendo Wi-Fi USB Connector. Please use a... KA ID: 3282 -
Error Code: 022-2458
The information in this article can help you when you were unable to connect the the Nintendo Network services due to a time-out error or the system receives the error message: "An error has... Note: Before you begin troubleshooting, please review our Network Status to ensure that there are no service interruptions related to the Nintendo Network or Nintendo Network ID services. What to do... KA ID: 54198 -
Error Code: 005-5964
Updated The information in this article can help you when you are unable to connect to the Nintendo eShop on Nintendo 3DS and you receive the error code 005-5964. What to do Power off your system and try again. This error code may also appear if the Nintendo eShop service is unavailable. Please review our Network Status page for any Nintendo eShop service... KA ID: 4270 -
Error Code: 007-2910 - 007-2912, 007-2914 - 007-2919
The information in this article can help you when a Nintendo eShop or in-game DLC download failed. Possible solutions Attempt the download again, standing closer to your wireless router or access point. If the download failed due to a time out error, you may be able to complete the download after... KA ID: 4271 -
Parental Supervision
You should supervise your children’s use of the system at all times and assist them with the setup of the system. Watch what games and applications your children are interacting with and talk with... KA ID: 698 -
Error Code: 004-5001
The information in this article can help you when you come across Error Code: 004-5001 Note: This error code may occur when the connection to an access point has been lost. Possible solutions Check our Network Status page and ensure there are no service notifications. If there is a... KA ID: 15793
