Error Code: 005-4701
Nintendo 3DS
Follow these steps if you receive error code 005-4701 when attempting to access the Nintendo eShop or while attempting to download a software title or application.
Possible solutions
- Check for any notices of ongoing maintenance at support.nintendo.com/networkstatus.
- If maintenance is currently scheduled, wait until the end of the maintenance period, and try again.
- Power off the Nintendo 3DS system, then power it back on.
- Manually enter DNS settings.
- Power cycle your network.
Situation not resolved
If you would like to continue troubleshooting your network, please contact your Internet Service Provider (ISP) or network administrator for further assistance in optimizing your network for video game systems.
If you would like to continue troubleshooting potential issues related to the wireless router, contact the router's manufacturer for assistance with performing the following steps:
- Updating the wireless router's firmware
- Resetting the router back to its factory default settings
