Nintendo Switch 2 and Nintendo Switch Digital Game Bundle - FAQ

Registered Full Game Downloads

My bundle came with a game to register and download. How do I do that?

To register your full game download to your Nintendo Account, follow these steps:

1. Set up an internet connection on your Nintendo Switch 2 or Nintendo Switch.
2. Create a Nintendo Account and link it to your console, if you haven't already.
3. Register the game to your Nintendo Account.
   • How to register a full game download

     To register the game from the HOME Menu:

     1. Select the digital bundle or game icon from the HOME menu.
     2. Select the Nintendo Account you want to register the game to.
     3. A message will appear indicating that the game will be claimed by the Nintendo Account you selected. Select Nintendo eShop.
     4. If you have enabled user verification, you may be prompted to confirm your identity by re-entering your password or entering a PIN.
     5. Scroll down and select Download to register the game to your Nintendo Account.
        • The download will begin automatically. You can check the download status on the HOME Menu.

     To register the game through Nintendo eShop:

     1. Open Nintendo eShop.
     2. Select your user icon in the upper-right corner.
     3. Select Settings.
     4. Scroll down to the "Products Bundled with Console" section and select Download.

I tried to register and download my game, but it won't register. What do I do?

If you have already purchased the game, you will not be able to register it.

If you are having other difficulties registering and downloading your game, please contact us for additional support.

I accidentally redeemed or registered my game on the wrong Nintendo Account. Can I transfer it to a different account?

If the bundled game was redeemed or registered on the wrong Nintendo Account, please read Can I Transfer a Digital Game or DLC to a Different Nintendo Account?.

Download Codes

My bundle came with a download code. How do I redeem it?

If your bundle included a download code printed on an insert, please read our steps for redeeming download codes to download the software.

My bundle download code is missing, what do I do?

If your bundle should have included a download code printed on an insert but it is lost or missing, please contact us for additional support.

My bundle download code isn't working, what do I do?

If your bundle included a download code printed on an insert, but the download code isn't working, please read Problems with Download Codes (Software, DLC, and Themes).