How to Redeem a Download Code on Nintendo eShop

Complete these steps

1. Connect your Nintendo Switch 2 or Nintendo Switch to the Internet.
   • How to connect Nintendo Switch 2 to a wireless home network
     1. Place the Nintendo Switch 2 console within 10 feet of the wireless router so there will be a strong wireless signal.
     2. Select System Settings from the HOME Menu.
     3. Select Internet, and then Internet SettingsConfiguración de internetParamètres InternetConfigurações de internet. Your console will automatically search for nearby wireless network signals.
     4. Select the appropriate network name (SSID) from the list.
     5. Use the onscreen keyboard to enter the network's wireless password, if one is required.
     6. The connection will be tested. Once the test is complete, select OK.
        • If the connection test fails, an error code and message will appear. Search for our support article on the error code for steps to troubleshoot the connection.

     For more details, please see How to Connect to the Internet on Nintendo Switch 2

   • How to connect Nintendo Switch to a wireless home network
     1. Place the Nintendo Switch console within 10 feet of the wireless router to ensure a strong wireless signal.
     2. Select Settings from the HOME Menu on the Nintendo Switch console.
     3. Select Internet, and then Internet Settings . The Nintendo Switch will automatically search for near-by Wi-Fi signals.
     4. Select the appropriate network name (SSID) from the list.
     5. If prompted, use the onscreen keyboard to enter the network's wireless password .
     6. The Nintendo Switch will test the Internet connection. Once the test is complete, select OK to complete the process.

     For more information, see How to Connect to the Internet Using a Wireless Network.

2. Select Nintendo eShop on the HOME Menu.
3. Select the account you want to use.
4. If you have enabled user verification, you may be prompted to confirm your identity by re-entering your password or entering a PIN Contraseña Code secret PIN .
   • Forgot password

     If you have forgotten your password, please follow Forgot Nintendo Account Sign-in Info.

   • Forgot  PIN Contraseña Code secret PIN  or entered  PIN Contraseña Code secret PIN  incorrectly

     If you have forgotten your user-verification PIN Contraseña Code secret PIN or you entered the incorrect PIN Contraseña Code secret PIN too many times, follow these steps:

     1. With the PIN Contraseña Code secret PIN entry screen displayed, press the + button.
     2. Select Sign InIniciar sesiónSe connecterIniciar sessão.
     3. Sign in to your Nintendo Account.
     4. A message will appear indicating that your PIN Contraseña Code secret PIN has been deleted. Select OK Aceptar OK OK .
        • Note that this will not turn off user verification, but instead switch it to requiring you to sign in to your Nintendo Account. You can change back to the PIN Contraseña Code secret PIN verification method and create a new PIN Contraseña Code secret PIN in your User Settings.

     For more information about user verification, read the User-Verification Settings Guide.

5. Select Enter Code on the left side of the screen.
6. Enter the 16-character download code.
   • Some letters and symbols are not used in download codes, such as O, I, Z, and hyphens. Those characters will be disabled from the on-screen keyboard.
7. Select OK to confirm. The game will begin downloading once the code is confirmed.
   • Message: This download code is for software that includes content that is only accessible on Nintendo Switch 2.

     This indicates that you are trying to redeem a download code for content that is intended for Nintendo Switch 2, not Nintendo Switch.

     For more information, read Error Message: This download code is for software that includes content that is only accessible on Nintendo Switch 2.

   • Error Message: This Code Has Already Been Used

     If you see a message that your download code has already been used, please read Error Message: This Code Has Already Been Used.