Nintendo Switch: Audio, Video & Touch Screen
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Image on Nintendo Switch Console Screen is Scrambled, Distorted, or Blurry
Steps for when, while the Nintendo Switch console is undocked, the console screen appears scrambled, distorted, or blurry. Before you start You will need: Your Nintendo Switch console What to do Single game KA ID: 22769 -
Nintendo Switch Image on TV is Discolored, Scrambled, Distorted, or Blurry
Steps for when the image on the TV screen appears discolored, scrambled (dots, shapes, static, pixels), distorted, or blurry while the Nintendo Switch console is docked. Important: Nintendo Switch Lite does not support TV Mode. Before you start You will need: Your Nintendo Switch console What to do Undock the Nintendo Switch console. If the screen seems discolored or... KA ID: 22766 -
Cracks, Blotches, or Runny Colors on Nintendo Switch Screen
The information in this article can help you when: The console screen on the Nintendo Switch console has cracks, blotches or runny colors. The console screen seems dim or has a yellow tint. The... What to do Power off the console and remove any screen protectors, if applicable. Power the console back on and ensure it has the latest system update. Try adjusting the screen brightness or... KA ID: 22722 -
No Sound From One or Both System Speakers on Nintendo Switch
Steps to help you when there is no audio coming from one or both speakers on your Nintendo Switch console when in handheld or tabletop mode. Note: While Nintendo Switch is docked, the sound from the console speakers will automatically shut off. Before you start You will need: Your Nintendo Switch console A game for testing What to do... KA ID: 22505 -
Distorted Audio or Loud Static Noise on External Audio Devices Connected to Nintendo Switch
Steps for when static noise, buzzing, or a crackling sound can be heard coming from an audio device connected to your Nintendo Switch console, such as wireless Bluetooth headphones/speakers, a wired... What to do Undock the console. Unplug the wired audio device or disconnect the Bluetooth audio device being used. Press the volume buttons on the console until you can hear the audio through the... KA ID: 56377 -
How to Play on Nintendo Switch in TV Mode
How to utilize Nintendo Switch software while in TV mode. Important: Nintendo Switch Lite does not support TV Mode. Complete these steps What console are you using? Nintendo Switch – OLED Model Connect the Nintendo Switch to a TV or monitor. To use the... KA ID: 22422 -
TV Image Retention Precautions
Image retention is a faint image from a constant or still picture showing as a "shadow-like" image on the screen even after the game is turned off. This image retention can result from a variety of... KA ID: 2635 -
Unable to Adjust Volume on the Nintendo Switch Console
This article can help you when: You're unable to adjust the volume on a Nintendo Switch console. One or both of the volume buttons are not responding on a Nintendo Switch console. Before you start You will need: Your Nintendo Switch console Complete these steps Which system are you using? Nintendo Switch – OLED Model Important: While the console is docked, the sound from the... KA ID: 22625 -
How to Adjust the Screen Brightness on Nintendo Switch
Steps for adjusting the screen brightness settings on a Nintendo Switch console. Complete these steps Which console are you using? Nintendo Switch – OLED Model Note Screen brightness can be adjusted only while in handheld mode or tabletop mode. When Auto-Brightness Brillo... KA ID: 22330 -
Microphone or Headset Not Working in Fortnite
The information in this article can help you when you're trying to use voice chat in Fortnite , the microphone or the headset you are using does not seem to work. What to do For questions about how to use in-game features in Fortnite , such as voice chat, please contact Epic Games for assistance. KA ID: 42198
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