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Nintendo Switch: Controllers & Accessories

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  1. Link to a URL Start a Joy-Con Service Request

     Updated KA ID: 46902 Meta-Answer ID: 39406

  2. Joy-Con Control Sticks Are Not Responding or Respond Incorrectly

     The information in this article can help you when the control sticks on the Joy-Con controller do not respond correctly. Important: These steps may fix your issue. If your problem isn’t resolved, you can set up a service request for your Joy-Con. Prior to troubleshooting a controller, we strongly recommend you verify... KA ID: 46903 Meta-Answer ID: 39407

  3. Accessory Replacement Options

     Note: Nintendo can only offer service for accessories made by Nintendo. For warranty situations, you must be able to provide the defective item and proof of purchase. Please check the warranty text... KA ID: 2476 Meta-Answer ID: 2475

  4. How to Use amiibo Figures (The Legend of Zelda: Breath of the Wild)

     Follow these steps to use amiibo figures in The Legend of Zelda: Breath of the Wild. Amiibo figures can be used in the game as follows: You will be able to scan compatible amiibo figures after you have unlocked the amiibo rune in the game (usually about 45 minutes into gameplay). You... KA ID: 25573 Meta-Answer ID: 21078

  5. Compatibility of Nintendo Switch with Nintendo Switch 2

     Information about which Nintendo Switch software, accessories, and features are able to be used with the Nintendo Switch 2 console. Information In addition to exclusive software, accessories, and features, Nintendo Switch 2 is compatible with many Nintendo Switch products and features. Learn more below: Software Accessories... KA ID: 68426 Meta-Answer ID: 55102

  6. microSD Card and microSD Express Card Compatibility with Nintendo Switch 2 and Nintendo Switch

     Information about microSD and microSD Express Cards and how they work with the Nintendo Switch and Nintendo Switch 2 systems. Nintendo Switch 2 is only compatible with microSD Express cards. microSD Express cards are faster at reading and writing data compared to microSD cards, which are used with Nintendo Switch... KA ID: 68425 Meta-Answer ID: 55101

  7. microSD Card is Not Recognized in Nintendo Switch

     Steps to help when a microSD card is inserted in the Nintendo Switch console but it is not detected or cannot be read. What to do Power off the Nintendo Switch console. Important: Always shut off the console before removing or inserting a microSD card. If a microSD card is inserted or removed while the console is... KA ID: 22482 Meta-Answer ID: 17999

  8. Supported Devices for Pokémon GO

     The information in this article can help you find a detailed list of smart device models and operating systems that have been verified to work when connecting the Pokémon GO app to certain Pokémon... In order to connect Pokémon GO to Nintendo Switch or supported Pokémon devices, your smart device must be compatible with the Pokémon GO app. For more information, see the Support Devices on the... KA ID: 42673 Meta-Answer ID: 36649

  9. How to Attach/Detach the Joy-Con Controllers from Nintendo Switch

     In this article, you'll learn how to attach and detach the Joy-Con controllers to the Nintendo Switch console. The Joy-Con can be paired to one console at a time. If you wish to use the Joy-Con on another console, they will need to be paired to that console. Complete these steps Are you attaching or... KA ID: 22335 Meta-Answer ID: 17852

  10. Power-Up Band Overview

     Power-Up Bands themed to different characters are available through SUPER NINTENDO WORLD at Universal Studios. Your Power-Up Band enables you to collect digital stamps and coins, complete Key... KA ID: 61864 Meta-Answer ID: 49268
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