Skip Navigation
Nintendo Switch: Power & Charging

All Articles

  1. Nintendo Switch System Has No Power, a Blank Screen, or Won't Wake Up From Sleep Mode

     Use this article when a Nintendo Switch system won’t turn on, the screen stays black or off, or the system stays stuck in sleep mode. Before you start You will need: Your Nintendo Switch system Nintendo Switch AC adapter (MOD. HAC-002) Access to power outlet Remove your Nintendo Switch system from the dock when completing the... KA ID: 22502 Meta-Answer ID: 18019

  2. Nintendo Switch System Cannot Be Charged

     Steps to help when your Nintendo Switch system does not charge or the battery level does not increase to full while the AC adapter is plugged into the system or dock. Before you start You will need: Your Nintendo Switch console Nintendo Switch AC adapter (MOD. HAC-002) Access to a power outlet Remove your Nintendo Switch console from the dock when comp KA ID: 22395 Meta-Answer ID: 17912

  3. The Battery Charge Indicator or Percentage Displays Incorrectly on Nintendo Switch

     What to do when you are able to continue using your Nintendo Switch console for a few hours even though the battery charge indicator displays the battery is almost depleted. Important: It will be necessary to repeat this process several times. The battery charge display will not be fixed immediately after performing the steps below only once. Complete these steps Ensure... KA ID: 27111 Meta-Answer ID: 22123

  4. Error Message: "Could Not Connect to the TV, Please Use the AC Adapter Supplied With the Console" on Nintendo Switch

     Steps for when you are trying to use Nintendo Switch in TV mode and a message is displayed about needing to use the AC adapter that was supplied with the console. Important: Nintendo Switch Lite does not support TV Mode. Note: This message may be displayed if you're not using the official Nintendo Switch AC adapter (model no. HAC-002). What to do Power off the... KA ID: 28186 Meta-Answer ID: 22799

  5. How to Charge the Joy-Con Controllers

     Information on how to charge Joy-Con controllers. What to do Follow the path below based on the console you're using. Nintendo Switch 2 Important This information is about charging the Joy-Con controllers included with Nintendo Switch hardware... KA ID: 22361 Meta-Answer ID: 17878

  6. Nintendo Switch Battery Charge Does Not Last Very Long

     Help when your Nintendo Switch system will fully charge and power on, but when the AC adapter is disconnected or the Nintendo Switch console is undocked, the battery charge depletes quickly. Important: As with most lithium-ion batteries, the Nintendo Switch system battery life will gradually decrease over time. After about 800 charge cycles, the system battery life will decrease to about... KA ID: 28823 Meta-Answer ID: 23199

  7. Unable to Power Off the Nintendo Switch or the POWER Button Does Not Respond

     The information in this article can help you when: Your Nintendo Switch system will not power off when the POWER Button is pressed. The screen is stuck on the Power Menu and will not respond. When... Note: When the system is powered on, pressing the POWER Button once will not turn it off, but rather set it to Sleep Mode. Complete these steps Remove any game cards or microSD cards from the... KA ID: 22727 Meta-Answer ID: 18244

  8. How to Power Off the Nintendo Switch Console

     In this article, you'll learn how to power off a Nintendo Switch system. Note Once you are done playing on your Nintendo Switch system, you can choose to set the system to sleep mode. This reduces power consumption and allows you to resume your game where you left off... KA ID: 22744 Meta-Answer ID: 18261

  9. How to Check the Battery Life on Nintendo Switch

     How to check the battery percentage on a Nintendo Switch console as well as on any controllers that are paired to the console. Complete these steps How to view the approximate battery life on the system Press simultaneously ZL + ZR to momentarily display the battery charge percentage. How to display the battery charge... KA ID: 22363 Meta-Answer ID: 17880

  10. Inquiries About Leaving the Nintendo Switch Console Docked

     The Nintendo Switch console can be left in the dock while not in use to ensure that it is fully charged. If you put the console in the dock or plug in the AC Adapter directly to charge before the... KA ID: 22746 Meta-Answer ID: 18263
Still need help? Contact us