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Nintendo Account: Set Up Account

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  1. Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)

     Help when you are not receiving emails from Nintendo, including: Emails to create or verify your Nintendo Account Family group invitations Parental controls or password reset Order confirmations and... What to do What type of email has not arrived? Account verification Follow the steps in the article below that describes what you need to do: Email required to create a Nintendo Account (Nintendo... KA ID: 2237 Meta-Answer ID: 2236

  2. Nintendo Account E-Mail Verification Code is Missing One Digit

     Information to help you when the e-mail verification code you received while setting up a Nintendo Account has four digits instead of five digits. Before you start You will need: Your Nintendo Switch 2 or Nintendo Switch console An Internet connection A PC or smart device Information The email you receive when setting up a Nintendo Account... KA ID: 28151 Meta-Answer ID: 22780

  3. Why Do Children of Certain Ages Have to Join a Parent/Guardian’s Account?

     In compliance with legal guidelines in various countries, Nintendo does not knowingly collect personal information from children. If you are a parent or guardian that wishes to allow your child... KA ID: 19626 Meta-Answer ID: 19088

  4. How to Create a Nintendo Account

     Updated Steps to make a new Nintendo Account. Before you start You will need a PC or a smart device with Internet access. Complete these steps Go to the Nintendo Account website (accounts.nintendo.com). Select Create a Nintendo Account in the... KA ID: 15982 Meta-Answer ID: 21494

  5. How to Assign Nintendo Account Family Group Roles

     Updated Follow these steps to set or change a specific role (admin , parent/guardian , or supervised ) of a Nintendo Account. Note: You may find our information about the functions of each role in a family group helpful. Complete these steps How to transfer admin role between Nintendo Accounts Note: Only the family group... KA ID: 19616 Meta-Answer ID: 17610

  6. Nintendo Account Verification Email Did Not Arrive

     Updated Steps for when you create a Nintendo Account, but do not receive the verification email to complete the process. Important For help with identity verification emails sent in situations other than account creation, read Did Not Receive a Nintendo Account Identity Verification Email. For assistance with... KA ID: 16000 Meta-Answer ID: 15943

  7. Unable to Create a Nintendo Account Password

     The information in this article can help you when you are unable to create or update the password for your Nintendo Account. What to do Make sure that your password fulfills the following conditions: The password must be 8 to 20 characters long. The password must be a combination of characters from at least two of the... KA ID: 15994 Meta-Answer ID: 15937

  8. Add Account With Confirmation Code

     Steps for how to create and link a Nintendo Account to a Nintendo Switch 2 or Nintendo Switch console with a five-digit confirmation code. Important This process is optional. If you don’t want to use the confirmation code, or the code is missing/not working correctly, follow the standard steps for adding a Nintendo Account to either a... KA ID: 22313 Meta-Answer ID: 17830

  9. Error Message: "This page cannot be displayed. Please start the process over from the beginning."

     Steps for when the message "This page cannot be displayed. Please start the process over from the beginning. Note: Do not use the Back button on your web browser." appears on accounts.nintendo.com. Possible solutions What are you trying to do when the error appears? Enter the verification code to create a Nintendo Account Reset a Nintendo Account password Any other situation This message... KA ID: 66957 Meta-Answer ID: 53738

  10. Error Message: You cannot create an account for a child because your ability to add additional members to a family group has been restricted.

     Updated Steps for situations where you are trying to add a Nintendo Account for a child to your family group, but you receive an error message. Information If members repeatedly join and leave your family group, you may be restricted from adding new child accounts to the group for some time. The number of times a member can join or leave a... KA ID: 63297 Meta-Answer ID: 50465
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