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Nintendo 3DS: Documents & Policies

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  1. Warranty and Service Information

     You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to... KA ID: 50404 Meta-Answer ID: 42038

  2. Factory Service Terms & Conditions

     Nintendo's Factory Service, which is defined as the repair (or replacement, at Nintendo's discretion) of Nintendo products, is available for products within their original manufacturer's warranty or... KA ID: 59155 Meta-Answer ID: 47055

  3. Downloadable Manuals

     In this article, you'll find links to download digital manuals for Nintendo Products. Note: To read our updated hardware, software, and accessory warranty, please click here. Downloadable manuals Nintendo Switch Nintendo 3DS Family systems Wii U Wii Nintendo DS Nintendo GameCube... KA ID: 16881 Meta-Answer ID: 16824

  4. Open Source Software Information

     For inquiries about Open Source Software, please refer to the following web page: https://www.nintendo.co.jp/support/oss/. KA ID: 17520 Meta-Answer ID: 17468

  5. CPSIA Certificates of Compliance

     This page is a master list of all Nintendo products that fall under the CPSIA guidelines. They are listed in order by the date of the CPSIA compliance certificate. If you do not have a product number... KA ID: 11021 Meta-Answer ID: 11020

  6. Are Systems in the Nintendo 3DS Family Region Locked?

     Yes, the Nintendo 3DS, Nintendo 3DS XL, Nintendo 2DS, New Nintendo 3DS, New Nintendo 3DS XL, and New Nintendo 2DS XL systems are region locked. Region locking enables Nintendo to include parental... KA ID: 187 Meta-Answer ID: 187

  7. Entertainment Software Rating Board (ESRB) Software Rating Information

     Once a game has been reviewed by the ESRB (Entertainment Software Rating Board), it is assigned a rating and, at times, one or more content descriptors. These are designed to provide information on... KA ID: 1398 Meta-Answer ID: 1397

  8. How to Identify Games From Other Regions

     In this article, you'll learn how to identify games not produced for the Americas. Note: Games and systems distributed throughout the Americas are the same. For example, games purchased in the U.S. will work in systems purchased in Mexico, Brazil, or Chile--and vice-versa. Complete... KA ID: 266 Meta-Answer ID: 266

  9. Information About Photosensitivity

     We hope that you find the following information useful. A Seizure Warning is included in the Operations Manual and in a separate Health and Safety Precautions Booklet with all Nintendo video game... KA ID: 59596 Meta-Answer ID: 47453

  10. How Does Nintendo Use My Personal Information?

     Nintendo knows that privacy is important to you. Our Privacy Notice describes our collection, use, disclosure, storage, and protection of your information. KA ID: 2096 Meta-Answer ID: 2095
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