Skip Navigation
Nintendo 3DS: Game Support

All Articles

  1. How to Update Software Downloaded from the Nintendo eShop

     In this article, you'll learn how to update games and applications downloaded from the Nintendo eShop. Complete these steps From the HOME Menu, select the Nintendo eShop icon and tap Open. On the upper left of the screen, tap Menu. Scroll down and select Settings / Other. Under the section titled... KA ID: 102 Meta-Answer ID: 102

  2. Tips for Setting Up StreetPass

     For the system Players need to activate the StreetPass™ feature in the system settings prior to use. StreetPass needs to be activated for each game that utilizes it. Players should be within 90 feet... KA ID: 681 Meta-Answer ID: 681

  3. How to Insert a Game Card

     In this article, you'll learn how to insert Game Cards into the game card slot on the system. Important: Only remove or insert a Game Card while on the HOME Menu, or when the system is powered off. If you have suspended a software title, make sure you have closed it before removing its Game... KA ID: 83 Meta-Answer ID: 83

  4. How to Use the Nintendo 3DS Download Software Repair Tool

     In this article, you'll learn how to use the Nintendo 3DS Download Software Repair Tool. Complete these steps On the HOME menu, select the Nintendo eShop icon. Once the Nintendo eShop loads, select the Menu icon from the top-left of the touch screen, and then scroll down through the list... KA ID: 71 Meta-Answer ID: 71

  5. How to Play Nintendo DS and DSi Games in their Original Resolution

     In this article, you'll learn how to play Nintendo DS and Nintendo DSi games in their original resolution. What to do Press and hold START or SELECT when loading the game from the HOME Menu. This will cause the game to display in a lower resolution. KA ID: 179 Meta-Answer ID: 179

  6. How to Save Your Game (Pokémon Sun, Moon, Ultra Sun, and Ultra Moon)

     In this article, you'll learn how to save game progress. Note: You can only keep one saved game file. Complete these steps While your character isn't busy, press the X Button to bring up your menu. Select Save and press the A Button. Select Yes to confirm... KA ID: 17579 Meta-Answer ID: 17519

  7. Information on Nintendo Badge Arcade Service Discontinuation

     To Nintendo Badge Arcade users and those who decorate their Nintendo 3DS HOME Menu with badges In conjunction with the discontinuation of online services for Nintendo 3DS software , service for all... KA ID: 63231 Meta-Answer ID: 50408

  8. How Do I Earn Play Coins?

     Play Coins are earned by taking steps with the system in Sleep Mode. Each time 100 steps are taken, one Play Coin is earned. Up to 10 play coins can be earned per day for a maximum of 300 Play... KA ID: 230 Meta-Answer ID: 230

  9. How to Use amiibo Cards / Figures (Animal Crossing: New Leaf)

     In this article, you'll learn how to use amiibo cards and figures with the game. Note: To use this feature with Animal Crossing: New Leaf , the game must first be updated to Animal Crossing: New Leaf - Welcome amiibo. All Animal Crossing amiibo cards and figures are compatible... KA ID: 17438 Meta-Answer ID: 17386

  10. Game Card Replacement Options

     We no longer offer service requests for Nintendo DSi and Nintendo 3DS family game cards. We recommend purchasing a replacement copy of the game at a retailer. KA ID: 715 Meta-Answer ID: 715
Still need help? Contact us