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Nintendo Switch 2: Error Codes and Messages

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  1. Error Code: 9001-2420

     Steps for when error code 9001-2420 is displayed while you attempt to purchase a game on Nintendo.com. Note: This error code may indicate an issue with the credit card being used. Possible solutions Try using a different credit or debit card. As an alternative, you can add funds using Nintendo eShop... KA ID: 53590 Meta-Answer ID: 42848

  2. Error Code: 9001-0090

     Steps for when you're unable to complete a credit card transaction on Nintendo.com and you receive the error code 9001-0090. What to do Please contact us for assistance with this error code. KA ID: 49927 Meta-Answer ID: 41812

  3. Error Code: 2137-4023

     Steps for when you are unable to access an online feature, such as the Nintendo eShop, and receive the error code 2137-4023. Note: This error code indicates an error occurred when connecting to the service, likely the result of a temporary service outage or a high volume of user access. What to do Wait a while and try... KA ID: 53871 Meta-Answer ID: 43010

  4. Error Code: 2142-1099

     Steps for when you are unable to link your Nintendo Switch 2 or Nintendo Switch console to the Nintendo Switch Parental Controls Online app and you receive the error code 2142-1099. What to do Ensure the console has been updated to the latest system menu version, and then try again. How to check for the latest system update Select System Settings on the HOME Menu. Scroll down to... KA ID: 27536 Meta-Answer ID: 22400

  5. Error Code: 2211-0519

     The information in this article can help you when updating software via Local Users, error code 2211-0519 is received. Note: While updating software via Local Users, this error code can be displayed if the software update data has become corrupt. What to do Update the software data via local users again. Is the... KA ID: 27703 Meta-Answer ID: 22504

  6. Error Code: 2137-7504

     Steps for when you attempt to download a game or access the Nintendo eShop, but error code 2137-7504 and the messge "Unable to communicate with the server." is displayed. Possible solutions Review support.nintendo.com/networkstatus for the most up-to-date maintenance and server status information. If the error persists, and there is no notice of Nintendo eShop... KA ID: 50889 Meta-Answer ID: 42532

  7. Error Code: 2813-0221

     The information in this article can help you when you're unable to purchase a Nintendo Switch Online family membership and you receive the error code 2813-0221. What to Do: Close the Nintendo eShop, then re-open it using the Nintendo Account you wish to use to purchase the Nintendo Switch Online membership. Select Nintendo Switch Online on the left side of... KA ID: 47622 Meta-Answer ID: 39913

  8. Error Code: 2137-0162

     The information in this article can help you when attempting to download a game from the Nintendo eShop, error code 2137-0162 is displayed. Complete these steps Initialize the console without deleting save data. Link your Nintendo Account on your console and access the Nintendo eShop again. Situation not resolved If the issue persists... KA ID: 46448 Meta-Answer ID: 39053

  9. Error Code: 9001-9200

     The information in this article can help when you attempt to redeem a download code on Nintendo.com and receive the error code 9001-9200. What to do This error code indicates that Nintendo eShop server maintenance is ongoing. Review our network status page for the most up-to-date maintenance and server status information and redeem... KA ID: 50356 Meta-Answer ID: 42114

  10. Error Code: 2813-6835

     The information in this article can help when you are unable to redeem a Nintendo eShop card and you receive the error code 2813-6835. Note: If you experience this error repeatedly, it is likely that a temporary service outage is impacting the use of Nintendo eShop cards. What to do Wait a while and try again later. Situation... KA ID: 27247 Meta-Answer ID: 22225
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