Current Service Request Turnaround
Nintendo Switch 2
In this article, you'll learn about current turnaround times for service request orders placed with Nintendo.
Important
During high service volumes, it may take several days for the status to update. We appreciate your patience.
Note: For additional questions about your service request, you may find our Service Request FAQ helpful.
The current total turnaround times from the time you ship your product:
- Service: 10-16 business days
- Replacements: 8-14 business days
If the tracking information for your order shows it was delivered to Nintendo, but the status shows as "Due In," rest assured that our technicians will be working on your order soon.
