Skip Navigation

Looking for an error code? Here’s the best match:

Other Suggested Searches
Did you mean:

Oops! No results were found

For more results:

Results 11 - 19 of 19
Filters: Clear all
Product
Category > Topic

  1. How to Change the Parental Controls PIN for Nintendo Switch

     Follow these steps to change the Parental Controls PIN for a Nintendo Switch console. Complete these steps Is your Nintendo Switch console linked to the Nintendo Switch Parental Controls app on a smart device? Nintendo Switch is linked to app Note : While the Nintendo Switch console... KA ID: 22350 Meta-Answer ID: 17867

  2. Why Do Children of Certain Ages Have to Join a Parent/Guardian’s Account?

     In compliance with legal guidelines in various countries, Nintendo does not knowingly collect personal information from children. If you are a parent or guardian that wishes to allow your child... KA ID: 19626 Meta-Answer ID: 19088

  3. How to Remove a Nintendo Account from a Family Group

     Steps to leave a family group or remove a Nintendo Account from your family group. Complete these steps A Nintendo Account can be removed by either the family group admin or the Nintendo Account owner. Family group admin Open accounts.nintendo.com and log in to the admin Nintendo... KA ID: 22348 Meta-Answer ID: 17865

  4. How to Check the Play Time and Usage Activity on Nintendo Switch

     Follow these steps to view the play activity for a Nintendo Switch console. Important: The Nintendo Switch console must be connected to the Internet to use this feature. Note Play activity can be viewed through the Nintendo Switch Parental Controls app only. Data charges may... KA ID: 22366 Meta-Answer ID: 17883

  5. How to Manage Multiple Consoles in the Nintendo Switch Parental Controls App

     Follow these steps to add more consoles or swap between multiple consoles in the Nintendo Switch Parental Controls smart device application. Note: Both Nintendo Switch 2 and Nintendo Switch consoles can be linked to the Nintendo Switch Parental Controls app. Up to eight consoles can be managed using the app at one time. Complete... KA ID: 22572 Meta-Answer ID: 18089

  6. Parental Controls for Epic Games Software on Nintendo Switch 2 and Nintendo Switch

     Learn the differences between parental controls offered on Nintendo Switch 2, on Nintendo Switch, and through Epic Games. Frequently asked questions What are the differences between parental controls on Nintendo Switch 2, on Nintendo Switch, and through Epic Games? How do I restrict access to the various... KA ID: 64137 Meta-Answer ID: 51178

  7. What Is Quebec's Law 25?

     Law 25 is a Quebec law that applies to the online collection of personal information from children under 14 years of age. Before children age 13 and under can participate in any online activities... KA ID: 66356 Meta-Answer ID: 53229

  8. Error Code: 2142-2017

     Follow these steps if you tried to link a Nintendo Switch 2 or Nintendo Switch console to the Nintendo Switch Parental Controls App and received error code 2142-2017, with the message "You have... Note: Both Nintendo Switch 2 and Nintendo Switch consoles can be linked to the Nintendo Switch Parental Controls app. Up to eight consoles can be managed using the app at one time. What to do... KA ID: 68653 Meta-Answer ID: 55329

  9. Error Code: 2805-1400

     Follow these steps when you are unable to sign into or edit the settings on the Nintendo Switch Parental Controls app and error code 2805-1400 is displayed. What to do Wait a while and try connecting to the service again later. If the issue has been occurring for an extended amount of time, check the Network Maintenance Information/Operational Status... KA ID: 53908 Meta-Answer ID: 43043