Skip Navigation

Looking for an error code? Here’s the best match:

Other Suggested Searches
Did you mean:

Oops! No results were found

For more results:

Results 21 - 30 of 104
Filters: Clear all
Product
Category > Topic

  1. How to Pair the Poké Ball Plus with Pokémon Go

     In this article, you'll learn how to pair the Pokémon GO smart device app with a Poké Ball Plus. Note: For assistance with Pokémon GO Plus, please visit The Pokémon Company support page. Complete these steps On the Pokémon GO app, tap the Poké Ball icon, then select Settings. Scroll down to... KA ID: 42632 Meta-Answer ID: 36613

  2. Unable to Pair or Sync Nintendo Switch Pro Controller

     Steps to help you when you cannot connect a Nintendo Switch Pro Controller to a Nintendo Switch 2 or Nintendo Switch console. Before you start You will need: Your Nintendo Switch 2 or Nintendo Switch console, Nintendo Switch 2 or Nintendo Switch AC adapter , and dock (if using a Nintendo Switch 2, Nintendo... KA ID: 27784 Meta-Answer ID: 22559

  3. Control Sticks Are Not Responding Correctly on Nintendo Switch Pro Controller

     Steps for situations when the control sticks on the Nintendo Switch Pro Controller don't work as expected. Before you start You will need: Your Nintendo Switch system Your Nintendo Switch Pro Controller What to do Check that your console has the latest system update.. How to check for the latest system... KA ID: 22738 Meta-Answer ID: 18255

  4. How to Find the Serial Number for a Joy-Con controller

     In this article, you'll learn how to find the serial number for a Joy-Con controller within System Settings on a Nintendo Switch system. Complete these steps Ensure the Joy-Con controller(s) are attached to the Nintendo Switch System. From the HOME Menu on the Nintendo Switch System, select System Settings. Scroll down the menu on... KA ID: 60156 Meta-Answer ID: 47931

  5. How to Update the Controller Firmware on Nintendo Switch

     Follow these steps to update the firmware on Nintendo Switch controllers. Important In order to update the controller firmware, the controller must be paired to the console and powered on. Complete these steps Ensure your console has the latest system update installed... KA ID: 26321 Meta-Answer ID: 21486

  6. Joy-Con Controller Buttons are Not Responding While Attached to Nintendo Switch Console

     Use this article when the buttons on the Joy-Con controller(s) are unresponsive or don't work as expected while they are attached to the Nintendo Switch console. What to do Power off the console and clean the area around any sticky or stuck buttons using a soft, dry toothbrush. Important: Avoid using any cleaners or fluids. How to power off a Nintendo Switch... KA ID: 46904 Meta-Answer ID: 39408

  7. How to Use the “Find Controllers” Feature on Nintendo Switch

     Steps for how to search for a controller using the vibration feature on Nintendo Switch. Important: In order to use this feature, the controller in question must have been previously paired to the Nintendo Switch console. Before you start Ensure that your console has the latest... KA ID: 26319 Meta-Answer ID: 21484

  8. Joy-Con Control Sticks Are Stuck or Difficult to Move

     The information in this article can help you when: The control sticks on one or both of the Joy-Con controllers feel sticky, hard to press, or hard to move. After pressing down the control stick on... Complete these steps Power off your Nintendo Switch system. Using a clean, dry toothbrush, gently brush the area around the control stick(s). Use a soft, dry cloth to wipe away any dirt or debris... KA ID: 22641 Meta-Answer ID: 18158

  9. Joy-Con Motion Controls Are Not Responding Correctly or Cannot Be Calibrated

     The information in this article can help you when: The motion controls on the Joy-Con such as tilt or shake are not responding correctly. You are unable to calibrate the motion controls on the... Important: The Joy-Con can be used as wireless controllers with Nintendo Switch 2 or Nintendo Switch Lite. What to do KA ID: 22761 Meta-Answer ID: 18278

  10. How to Test the Controller Buttons on Nintendo Switch

     How to test the buttons on a Joy-Con or Pro Controller paired to a Nintendo Switch console. Complete these steps Select System Settings from the HOME Menu. Select Controllers and Sensors. Select Test Input Devices. Select Test Controller Buttons. Press the button or control stick on the... KA ID: 22451 Meta-Answer ID: 17968