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Link to a URL Start a Joy-Con Service Request
Updated KA ID: 46902 -
Joy-Con Control Sticks Are Not Responding or Respond Incorrectly
The information in this article can help you when the control sticks on the Joy-Con controller do not respond correctly. Important: These steps may fix your issue. If your problem isn’t resolved, you can set up a service request for your Joy-Con. Prior to troubleshooting a controller, we strongly recommend you verify... KA ID: 46903 -
Compatibility of Nintendo Switch with Nintendo Switch 2
Information about which Nintendo Switch software, accessories, and features are able to be used with the Nintendo Switch 2 console. Information In addition to exclusive software, accessories, and features, Nintendo Switch 2 is compatible with many Nintendo Switch products and features. Learn more below: Software Accessories... KA ID: 68426 -
Supported Devices for Pokémon GO
The information in this article can help you find a detailed list of smart device models and operating systems that have been verified to work when connecting the Pokémon GO app to certain Pokémon... In order to connect Pokémon GO to Nintendo Switch or supported Pokémon devices, your smart device must be compatible with the Pokémon GO app. For more information, see the Support Devices on the... KA ID: 42673 -
How to Pair Joy-Con Controllers
Steps for how to pair the Joy-Con controllers to a Nintendo Switch 2 or Nintendo Switch console. Important: The console must be powered on. It is not possible to pair the Joy-Con while the console is in sleep mode. Before you start You will need: Your Nintendo Switch 2 or Nintendo Switch... KA ID: 22416 -
How to Attach/Detach the Joy-Con Controllers from Nintendo Switch
In this article, you'll learn how to attach and detach the Joy-Con controllers to the Nintendo Switch console. The Joy-Con can be paired to one console at a time. If you wish to use the Joy-Con on another console, they will need to be paired to that console. Complete these steps Are you attaching or... KA ID: 22335 -
How to Activate/Deactivate Tilt Controls (Mario Kart 8 Deluxe)
In this article, you'll learn how to activate and deactivate tilt controls on Mario Kart 8 Deluxe. Note: Tilt controls allow you to steer your racing vehicle by tilting the Joy-Con to the left or right as opposed to steering with the control stick only. Complete these steps: From the HOME Menu... KA ID: 22763 -
Joy-Con Not Recognized or Not Registering While Attached to the Nintendo Switch Console
Steps for when Joy-Con controllers are not recognized when physically connected to the Nintendo Switch console. The Joy-Con may work wirelessly in TV or tabletop mode, but the console does not detect... Before you start You will need: Your Nintendo Switch console Left and right Joy-Con controllers What to do Use the touch screen to install the latest system update. If you already have the latest... KA ID: 22725 -
How to Change the Button Mapping on Nintendo Switch Controllers
In this article, you'll learn: How to remap or reconfigure the button inputs for supported controllers on Nintendo Switch. How to save your custom mapping configurations and load them on supported... Important Button remapping is compatible only on Joy-Con (L), Joy-Con (R), and Nintendo Switch Pro Controller. The buttons on Nintendo Switch Lite can also be remapped. Apart from the POWER Button... KA ID: 49229 -
How to Pair the Nintendo Switch Pro Controller
Follow these steps to pair the Pro Controller to a Nintendo Switch 2 or Nintendo Switch console. Important: The console must be powered on. It is not possible to pair a controller while the console is in sleep mode. Before you start You will need: Your Nintendo Switch 2 or Nintendo Switch... KA ID: 22417
