Error Code: 2813-2440
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Steps for when you receive error code 2813-2440 and the message "An error has occurred. Please try again later." when trying to make a purchase in Nintendo eShop.
Possible solutions
- Make sure you are entering your payment information correctly, including billing information.
- Review support.nintendo.com/networkstatus for the most up-to-date maintenance and server status information. If there is any ongoing maintenance, try to make the purchase after the posted maintenance has ended.
- Try using a different payment method, such as adding funds to your Nintendo eShop balance and using those instead.
- Try making the purchase through the Nintendo Store.
- If there is no notice of Nintendo eShop maintenance, this may indicate a temporary issue. Wait a while and try again later.
Situation not resolved
If the error persists, there may be an issue related to the payment method you are using. Please check with the bank or company for your payment method for more information and to make sure your payment and billing information is accurate.
