Issues with Software Played via GameShare
Nintendo Switch 2
Follow these steps if you run into issues while playing a game through GameShare on Nintendo Switch 2 or Nintendo Switch.
Before you start
- A Nintendo Switch 2 system and software which supports GameShare are required to host a GameShare session.
- A Nintendo Switch Online membership and persistent internet connection are required to use GameChat.
- Visit Nintendo's Network Status page and check for any posted service maintenance or outages.
-
Outage or maintenance posted that impacts GameChat service
Please wait until the outage or maintenance has ended and check whether the issue is resolved before following this troubleshooting.
-
Outage or maintenance posted that impacts GameChat service
- In addition to the network-focused troubleshooting below, it may help to review the guidance on how to start a multiplayer game for the specific software you're using.
What to do
Are you using GameShare over local wireless, or over the internet?
-
Local Wireless
- Restart each system by holding down the POWER Button for at least 3 seconds, then select Power Options and then Restart.
- Place the systems between two and three meters apart.
- Remove any metal, glass, or electronic objects between or near the systems.
- Temporarily suspend the use of any nearby devices using wireless communication, such as Bluetooth or Wi-Fi.
-
Over the internet via GameChat
Note: The host and guests for the GameShare session should go through this troubleshooting with their own systems and network environments.
- Restart the system by holding down the POWER Button for at least 3 seconds, then select Power Options and then Restart.
- Try troubleshooting your download and upload speeds to improve your connection. Your network's NAT Type may also impact your connection to other players in the GameChat room.
- If you're using a wireless connection while using the console in TV Mode, try setting up a wired connection.
- Disable your video camera and hide other players' shared screens to reduce bandwidth usage.
- Try different layouts for your GameChat screen.
- On the host's side, using a layout where the gameplay takes up less of the screen will reduce the image quality shared to other players.