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Unable to Sign In to Nintendo Account on Nintendo Applications for iOS Devices (iPhone, iPad, etc.)

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

The information in this article can help when you are unable to sign in to a Nintendo Account using an iOS device, such as an iPhone, iPad, or iPod.

In order to sign in to your Nintendo Account on a Nintendo mobile app (like Mario Kart Tour) when using an iOS device, you must use your Nintendo Account e-mail address and password. You may have set up these credentials when you initially created your Nintendo Account, but if you have previously only used an alternate sign-in method (Google or Apple Account account), you can set your e-mail address and password through the Nintendo Account website on any internet browser.

What to do

  1. Have you already set a Nintendo Account password?

  2. If you are having trouble logging in with your e-mail address and password, follow our steps to reset your password.

    1. Using an internet browser on your mobile device or other device, visit the Nintendo Account website.
    2. Select your known sign-in method to log in to your Nintendo Account.
    3. Review which email address is associated with your Nintendo Account.
    4. Click Sign-in and security settings and select Password, then click EditEditarModifierEditar.
    5. Select Forgot your password?, then Submit to receive a verification code to set a password.
      • After setting your password, we recommend setting up 2-Step Verification to secure your account.
    6. Return to the application you're using on your iOS device and enter the e-mail address and password you have selected for your Nintendo Account.

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