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Error Code: 9001-2470

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when error code 9001-2470 is displayed when you attempt to purchase a game on Nintendo.com.

What to do

  1. Delete any credit card information that is saved to your Nintendo Account.
  2. Make sure that your Nintendo Account country setting matches the country your credit card is issued in. Payment may be restricted to credit cards issued in the same country as your Nintendo Account. You can correct the country setting on your Nintendo Account, if needed.
    • For example, a credit card issued in Mexico will not work if your Nintendo Account is set to Argentina or Chile.
  3. Try to buy the item again and make sure you enter all your card information correctly, including name, billing address, and security code.

Situation not resolved

If you continue to receive the error code, there may be an issue related to the credit card. Please check with the bank or company that issued your credit card for more information and to make sure your billing information is accurate.

In the meantime, please use a different payment method to add funds to your Nintendo Account. For more information, please read How to Add Funds to the Nintendo eShop in the U.S., Canada, or Mexico or How to Add Funds to the Nintendo eShop in Latin America.

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