Error Code: 209600 - 209614
The information in this article can help you when:
- You are unable to connect to the Wii Shop
- You receive an error code between 2096600 and 209614.
- You receive the error message "An error has occurred. Wait a while and try again."
- Error codes within this range usually indicate the Wii console was unable to communicate with the Wii Shop service.
- Errors in this range are often the result of the Internet connection timing out, a poor wireless network environment, or a general error from the Internet service being used.
Possible solutions
- Power cycle your router and modem
If your connection has worked previously and this issue started occurring recently, power cycling may resolve this issue.
- Ensure your home network meets the requirements to connect online
Internet connections which do not meet the requirements may be affected by higher latency, causing the Wii Shop connection to time out.
- Perform an Internet speed test
Using a PC, you can check your network's download speeds by visiting one of the following sites (or by searching "internet speed test" using a search engine):
If you are receiving download speeds less than recommended (many services operate best with a download speed of 1.5Mbps or higher - the higher the better), please contact your network administrator or Internet Service Provider.
- Check for wireless interference
Wireless interference can result in weak signal strength and prevent the Wii from connecting online.
- Enter alternate DNS settings.
Manually entering alternative DNS settings into your system may allow you to successfully connect to the service.
