Wii U Disc Read Issues, Including Disc Read Error Messages

Wii U

The information in this article can help you when:

A disc read error message, or other issue occurs when playing a game on the Wii U console.
When playing discs, error code 150-1031 or 150-2031 is received.
One of the following error message is received:
- Error Message: The Disc Could Not Be Read
- Error Message: Could Not Read Disc. The Disc Might be Dirty
- Error Message: Could Not Read Disc
- Error Message: Invalid Disc Inserted

The Wii U supports game discs made for the Wii U and Wii. Discs made for other gaming consoles and other media formats (DVD, Blu-ray) will not play in the Wii U.
Game discs are region encoded. If the game disc you are using is intented for a region different than your Wii U, the disc will not play in your console.
Wii discs are only playable in Wii Mode.

What to do

If you are currently in Wii Mode and trying to play a Wii U disc, switch back to Wii U mode.
Remove the disc and reboot the system:
1. Eject the problematic disc if it is still in the system.
2. Power the system off and ensure it is placed correctly.
3. After 30 seconds has passed, power the Wii U back on.
4. Insert the disc. Be sure to verify you are inserting it correctly.
Ensure your system is updated.

Are you still receiving a disc read error? Still receiving error No longer receiving error
Visually inspect the disc(s). If the discs look dirty or damaged, clean them. Sometimes a dirty disc can appear damaged, but just needs to be cleaned.

After cleaning your discs, do they appear damaged? Damaged Undamaged

If the disc plays without error, please continue to use your Wii U as normal.
The damaged game discs will need to be replaced. For assistance with damaged game discs, please see our information on Game Disc Replacement.

If this issue occurring with multiple discs, or you only own a single disc, there is likely an issue with your Wii U console. If this issue is occurring with a single disc, the disc will need to be replaced.

With how many discs is this issue occurring? Multiple discs/only one disc owned Single disc
For assistance with multiple discs or when you only own one disc, please see our information on Disc Read Issues (Multiple Discs).

The disc will need to be replaced. For assistance with a single disc, please see our information on Game Disc Replacement.