Error Message: "Connection Is Unstable" (Splatoon 2)

Possible solutions

Test your connection after each step below to determine if the change to your console or network settings resolves your issue.

• Restart your console.
  • How to restart a Nintendo Switch 2 console
    1. Press and hold the POWER Button for at least three seconds.
    2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
    3. Select Restart.
  • How to restart a Nintendo Switch console
    1. Press and hold the POWER Button for at least three seconds.
    2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
    3. Select Restart.
  • Console is not responding

    If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down. Then power it on again.

• Power cycle your home network.
  • How to power cycle your home network
    1. Unplug the power cable from both the modem and wireless router (if separate from the modem).
    2. If the modem's lights remain on, this may indicate you have a back-up battery installed. You will need to remove this battery to power cycle the modem.
    3. After 30 seconds, plug the power cable back into your modem and wait for the lights to remain steady.
    4. Plug the power cable back into the router and wait for the router lights to remain steady.

    For more information, see How to Power Cycle a Home Network.

• Move the console within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting.
  • If you haven't already, it may be helpful to remove the console from the dock while troubleshooting, and then return the console when troubleshooting is complete.
• Move any metal objects or electronic devices away from your Nintendo Switch 2 or Nintendo Switch console and wireless router. This includes filing cabinets, speakers, power strips, glass, or cordless phones that may interfere with wireless signals.
• If supported by your router, connect to a different wireless band
  • How to connect Nintendo Switch 2 to a different wireless band
    1. Select Settings from the HOME Menu.
    2. Select Internet, and then Internet Settings . The console will automatically search for near-by Wi-Fi signals.
    3. Select the network name (SSID) of the frequency band you are not currently connected to. Many routers will have default SSID names that label whether the connection is 2.4Ghz or 5Ghz.
    4. If prompted, use the onscreen keyboard to enter the network's wireless password.
    5. The console will test the Internet connection. Once the test is complete, select OK to complete the process.

    For more information, see How to Connect to the Internet on Nintendo Switch 2.

  • How to connect Nintendo Switch to a different wireless band
    1. Select Settings from the HOME Menu .
    2. Select Internet, and then Internet Settings . The Nintendo Switch will automatically search for near-by Wi-Fi signals.
    3. Select the network name (SSID) of the frequency band you are not currently connected to. Many routers will have default SSID names that label whether the connection is 2.4Ghz or 5Ghz.
    4. If prompted, use the onscreen keyboard to enter the network's wireless password .
    5. The Nintendo Switch will test the Internet connection. Once the test is complete, select OK to complete the process.

    For more information, see How to Connect a Nintendo Switch Console to the Internet Using a Wireless Network.