Error Code: 2110-1100

Possible solutions

Are you using a wireless or wired Internet connection?

• I am using a wireless connection

  Test your connection after each step below to determine if the change to your console or network settings resolves your issue.

  • Remove your console from the dock.
  • Move the console within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting.
    • If you haven't already, it may be helpful to remove the console from the dock while troubleshooting, and then return the console when troubleshooting is complete.
  • Restart your console.
    • How to restart a Nintendo Switch 2 console
      1. Press and hold the POWER Button for at least three seconds.
      2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
      3. Select Restart.
    • How to restart a Nintendo Switch console
      1. Press and hold the POWER Button for at least three seconds.
      2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
      3. Select Restart.
    • Console is not responding

      If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down. Then power it on again.

  • Check that the console has not been placed into Airplane mode.
    • How to check Airplane mode on Nintendo Switch 2

      Press and hold the HOME Button for at least one second to access Quick Settings and view the Airplane mode setting. Airplane mode must be disabled if you wish to connect to a wireless network.

    • How to check Airplane mode on Nintendo Switch

      Press and hold the HOME Button for at least one second to access Quick Settings and view the Airplane mode setting. Airplane mode must be disabled if you wish to connect to a wireless network.

  • Create a new Internet connection.
    • How to connect Nintendo Switch 2 to a wireless home network
      1. Place the Nintendo Switch 2 console within 10 feet of the wireless router so there will be a strong wireless signal.
      2. Select System Settings from the HOME Menu.
      3. Select Internet, and then Internet SettingsConfiguración de internetParamètres InternetConfigurações de internet. Your console will automatically search for nearby wireless network signals.
      4. Select the appropriate network name (SSID) from the list.
      5. Use the onscreen keyboard to enter the network's wireless password, if one is required.
      6. The connection will be tested. Once the test is complete, select OK.
         • If the connection test fails, an error code and message will appear. Search for our support article on the error code for steps to troubleshoot the connection.

      For more details, please see How to Connect to the Internet on Nintendo Switch 2

    • How to connect Nintendo Switch to a wireless home network
      1. Place the Nintendo Switch console within 10 feet of the wireless router to ensure a strong wireless signal.
      2. Select Settings from the HOME Menu on the Nintendo Switch console.
      3. Select Internet, and then Internet Settings . The Nintendo Switch will automatically search for near-by Wi-Fi signals.
      4. Select the appropriate network name (SSID) from the list.
      5. If prompted, use the onscreen keyboard to enter the network's wireless password .
      6. The Nintendo Switch will test the Internet connection. Once the test is complete, select OK to complete the process.

      For more information, see How to Connect to the Internet Using a Wireless Network.

  • Power cycle your home network.
    • How to power cycle your home network
      1. Unplug the power cable from both the modem and wireless router (if separate from the modem).
      2. If the modem's lights remain on, this may indicate you have a back-up battery installed. You will need to remove this battery to power cycle the modem.
      3. After 30 seconds, plug the power cable back into your modem and wait for the lights to remain steady.
      4. Plug the power cable back into the router and wait for the router lights to remain steady.

      For more information, see How to Power Cycle a Home Network.

  • Move any metal objects or electronic devices away from your Nintendo Switch 2 or Nintendo Switch console and wireless router. This includes filing cabinets, speakers, power strips, glass, or cordless phones that may interfere with wireless signals.
  • Connect to the Internet at a different location or access point like a friend or family member's home, or a retailer with a public network.
    • I can connect to the Internet at a different location or access point

      If you can successfully connect to a different network and are still unable to connect to the desired network, this may indicate an issue related to the network environment or wireless router being used on the network you cannot connect to.

      If you would like to continue troubleshooting potential issues related to the wireless router, contact the router's manufacturer for assistance with performing the following steps:

      • Updating the wireless router's firmware
      • Resetting the router back to its factory default settings
    • I cannot connect to the Internet at any location or access point
• I am using a wired connection

  Test your connection after each step below to determine if the change to your console or network settings resolves your issue.

  • Check that your ethernet cable is securely attached.
    • How to check your ethernet cable

      Both ends of the Ethernet cable should fit securely to the Ethernet ports on the LAN adapter or dock and the router/modem. If either end of the cable does not stay secure, you may need to try a different Ethernet cable.

  • If you are using a USB LAN adapter, connect it to a different USB port on the dock.
  • Try using a different Ethernet cable.

  • Still unable to connect to the Internet

    If you are still unable to connect and would like further assistance with the Nintendo Switch 2 or Nintendo Switch console, please contact us for additional support.