Error Code: 2110-2201

Possible solutions

• Confirm the correct wireless password was entered into the console's connection settings. Ensure you are entering the password exactly as it appears, including any unique capitalization or symbols.
  • How to locate network password in Windows
    1. Go to Start and enter in the search box "view network connections", then press Enter.
    2. In the Network Connections window, right-click the network name, and select Status.
    3. Click the Wireless Properties button.
    4. Click the Security tab, and then click the Show characters check box.
    5. The password for the wireless network is displayed in the Network security key field.
  • How to locate network password in Mac OS

    Wireless password

    1. Click on the Finder icon.
    2. Select Applications on the left, and then Utilities.
    3. Select Keychain Access.
    4. On the left, ensure login is selected under Keychains and Passwords is selected under Category.
    5. Find the name of your wireless network, and ensure the "Kind" field is labeled "Airport network password," and then double-click this listing.
    6. Click on the checkbox next to "Show Password" and enter your computer's Adminstrator password and click Allow.

    Wireless security type

    7. Hold the Option key on your keyboard, and then select the Wi-Fi icon located on the menu bar.
    8. The currently connected network's information will be displayed as light gray text, and the security type will be listed next to "Security."
    9. If the gray text is not visible, hover over your network with your mouse to display this information.
• Move the console within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting.
  • If you haven't already, it may be helpful to remove the console from the dock while troubleshooting, and then return the console when troubleshooting is complete.
• If you have any filing cabinets, speakers, power strips, glass, or cordless phones, next to your system or wireless router, move them away.
• Connect to a different wireless band if your router supports both the 2.4Ghz and 5Ghz frequency bands.
  • How to connect Nintendo Switch 2 to a different wireless band
    1. Select Settings from the HOME Menu.
    2. Select Internet, and then Internet Settings . The console will automatically search for near-by Wi-Fi signals.
    3. Select the network name (SSID) of the frequency band you are not currently connected to. Many routers will have default SSID names that label whether the connection is 2.4Ghz or 5Ghz.
    4. If prompted, use the onscreen keyboard to enter the network's wireless password.
    5. The console will test the Internet connection. Once the test is complete, select OK to complete the process.

    For more information, see How to Connect to the Internet on Nintendo Switch 2.

  • How to connect Nintendo Switch to a different wireless band
    1. Select Settings from the HOME Menu .
    2. Select Internet, and then Internet Settings . The Nintendo Switch will automatically search for near-by Wi-Fi signals.
    3. Select the network name (SSID) of the frequency band you are not currently connected to. Many routers will have default SSID names that label whether the connection is 2.4Ghz or 5Ghz.
    4. If prompted, use the onscreen keyboard to enter the network's wireless password .
    5. The Nintendo Switch will test the Internet connection. Once the test is complete, select OK to complete the process.

    For more information, see How to Connect a Nintendo Switch Console to the Internet Using a Wireless Network.

  • Unsure if your router supports both frequency bands

    Contact your Internet Service Provider for assistance with how to review this information within your router's settings.

• Power cycle your home network.
  • How to power cycle your home network
    1. Unplug the power cable from both the modem and wireless router (if separate from the modem).
    2. If the modem's lights remain on, this may indicate you have a back-up battery installed. You will need to remove this battery to power cycle the modem.
    3. After 30 seconds, plug the power cable back into your modem and wait for the lights to remain steady.
    4. Plug the power cable back into the router and wait for the router lights to remain steady.

    For more information, see How to Power Cycle a Home Network.