Nintendo 3DS NFC Reader/Writer Not Scanning amiibo or amiibo Cards
Nintendo 3DS
The information in this article can help you when:
- The Nintendo 3DS NFC Reader/Writer is unable to read or write data.
- The NFC Reader is not detecting amiibo, amiibo cards, or any other NFC-compatible device.
Important
- The Nintendo 3DS NFC Reader/Writer is compatible with the original Nintendo 3DS, Nintendo 3DS XL, and Nintendo 2DS.
- It is not compatible with the New Nintendo 3DS or New Nintendo 3DS XL as these newer models have a built-in NFC Reader.
Note: Power-Up Bands can only be used with amiibo-compatible software on Nintendo Switch and are NOT compatible with Nintendo 3DS family systems or Wii U consoles. Visit the SUPER NINTENDO WORLD official website for more information.
What to do
- Ensure that your Nintendo 3DS Family system has the latest system update installed.
- Check for any software updates by launching the amiibo-compatible game or application, and ensure that you are using the amiibo-compatible product with the correct software.
- Not all amiibo or amiibo cards are compatible with all games. Learn more about which games amiibo figures are compatible with.
- Follow the instructions in the software manual for information on where in the game you can use your amiibo.
- Ensure that the Nintendo 3DS NFC Reader/Writer has been set up correctly and that it is up to date.
- Ensure you are not moving the amiibo while reading or writing data.
- Ensure there is nothing interfering with infrared communication such as direct sunlight or other sources of strong light, heat, or electromagnetic energy.
- Ensure the infrared ports are not dirty or obstructed, either on the Nintendo 3DS NFC Reader/Writer or on the handheld system. Clean with a soft dry cloth if necessary.
- Check amiibo or amiiibo card functionality by using another compatible amiibo figure or card.
- If another compatible amiibo card works, replace the original card.
- Try using the Nintendo 3DS NFC Reader/Writer with another compatible handheld system.
Situation not resolved
- If the Nintendo NFC Reader/Writer works on another Nintendo 3DS Family system then the original handheld system will need to be serviced.
- If the Nintendo NFC Reader/Writer can be updated, but it will still not detect other amiibo products, then the Nintendo NFC Reader/Writer will need to be replaced.
The following systems are available for service from Nintendo:
- New Nintendo 2DS XL - Serial numbers begin with "NW"
For your convenience, Nintendo provides a quick and easy-to-use online service request process.
-
My Nintendo 3DS Family System isn't listed as available for service
Nintendo no longer services the following systems:
- Original Nintendo 3DS - Serial numbers begin with “CW” or “CB”
- Original Nintendo 3DS XL - Serial numbers begin with “SW” or “SB”
- New Nintendo 3DS - Serial numbers begin with “YW”
- New Nintendo 3DS XL - Serial numbers begin with “QW” or "QB"
- Nintendo 2DS - Serial numbers begin with "AW" or "AB"
If you want to try replacing the non-working system, see our information on Where Can I Find Refurbished, Older, & Used Nintendo Products?
-
Where is the serial number on Nintendo 3DS Family Systems?
The location of the serial number will differ depending on the system:
- Nintendo 3DS, Nintendo 3DS XL, Nintendo 2DS: The serial number will be visible on a white sticker with a bar code under the battery.
- New Nintendo 3DS XL: The serial number isn't visible under the battery. The serial number is found on a white sticker with a bar code under the back cover plate.
- New Nintendo 3DS: The serial number isn't visible under the battery. The serial number is found on a white sticker with a bar code under the front cover plate.
- New Nintendo 2DS XL: The serial number is found on a white sticker with a bar code inside the game card slot.
