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Nintendo 3DS: Using & Troubleshooting

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  1. How to Set up Your Nintendo Console for the First Time

     Need help setting up your Nintendo console? Select your console below for step-by-step instructions that will guide you through the setup process from start to finish. Nintendo Switch 2 Nintendo... KA ID: 10540 Meta-Answer ID: 10539

  2. Friend List on Nintendo Systems and Apps

     Information Nintendo systems and mobile applications include Friend List features to allow players to enjoy online experiences with their friends. These features may include seeing when your friends... KA ID: 67509 Meta-Answer ID: 54232

  3. Where Can I Find My System Serial Number?

     Learn where to locate the serial number on the following systems: Nintendo Switch 2 Nintendo Switch Nintendo Switch Lite Nintendo Switch OLED Model New Nintendo 3DS XL New Nintendo 2DS XL What to do Select which system you have below to locate your system's serial number. Unsure which system you have Check the text on the back of the system for the model number. On the Nintendo Switch... KA ID: 58879 Meta-Answer ID: 46809

  4. Open Source Software Information

     For inquiries about Open Source Software, please refer to the following web page: https://www.nintendo.co.jp/support/oss/. KA ID: 17520 Meta-Answer ID: 17468

  5. General Care and Maintenance of Handheld Systems

     Information on how to maintain and clean portable consoles and handleld systems for long-term use. Important Before cleaning or disinfecting, verify that the system is powered off and that all accessories are unplugged. Do not pour liquids directly on the product or submerge the product in water... KA ID: 59960 Meta-Answer ID: 47750

  6. Do Nintendo 3DS Games Save to the SD Card/microSD Card/System Memory?

     No. While some Game Cards do save SpotPass and StreetPass information to the SD card or system memory, game progress (levels completed, items collected, etc.) is saved to the Nintendo 3DS Game Card... KA ID: 337 Meta-Answer ID: 337

  7. Link to a URL Want to Know More About the Nintendo 2DS and New Nintendo 2DS XL?

     KA ID: 2270 Meta-Answer ID: 2269

  8. Link to a URL Nintendo 2DS Operations Manual

     KA ID: 11960 Meta-Answer ID: 11959

  9. Pre-installed Software Is Missing or Deleted (Nintendo 3DS)

     The information in this article can help you when pre-installed software included with a Nintendo 3DS family system is either missing from the system or was accidentally deleted from the SD Card. Note The software should appear on the HOME Menu when the system is first turned on. Pre-installed software that has been deleted from the SD card can be re-downloaded from the Nintendo eShop at no... KA ID: 542 Meta-Answer ID: 542

  10. How to Insert an SD Card or microSD Card

     In this article, you'll learn how to insert an SD Card. Note In the down position, the SD Card write-protection switch will prevent you from saving or erasing data. In the up position, you can save and erase data on the SD card. Ensure the system is... KA ID: 271 Meta-Answer ID: 271
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