Skip Navigation
: Nintendo eShop

All Articles

  1. Sales Taxes and Fees

     Nintendo uses local tax laws to determine the sales taxes charged. In addition to sales tax rates, local laws may assess fees that the consumer must pay at the time of purchase from a retailer... KA ID: 10285 Meta-Answer ID: 10284

  2. Unrecognized or Unauthorized Charge from Nintendo on My Billing Statement

     Information to help when: You see a payment to Nintendo on your credit card, bank, or PayPal statement that you do not recognize. You receive an email from Nintendo with a receipt for a purchase you... Your privacy and account security are important to Nintendo. If you see an unknown charge from Nintendo, it is possible the charge was: A recurring payment for a service or subscription that you... KA ID: 62076 Meta-Answer ID: 49467

  3. Pre-Orders and Pre-Purchases

     Updated Overview Pre-orders and pre-purchases make it possible to buy game titles or items before they're available. Pre-orders are available for Nintendo eShop digital purchases. You will not be charged for... KA ID: 71238 Meta-Answer ID: 55632

  4. How to Deregister a Nintendo Account's Pass-enabled Console

     Follow these steps to deregister the pass-enabled Nintendo Switch 2 or Nintendo Switch console registered for your Nintendo Account. Note Deregistering one console will allow you to select a different console as the pass-enabled console for your Nintendo Account. Each Nintendo Account can have one pass-enabled console at a time... KA ID: 22434 Meta-Answer ID: 17951

  5. How to Redownload Nintendo Switch 2 or Nintendo Switch Digital Content

     Steps to help recover games or DLC that have been deleted from the console. What to do How to redownload your virtual game cards (games or DLC) Connect your console to the internet. How to connect Nintendo Switch 2 to a wireless home network Place the Nintendo... KA ID: 22433 Meta-Answer ID: 17950

  6. How to Redeem a Nintendo eShop Download Code Online

     In this article, you'll learn how to redeem a Nintendo eShop download code online through Nintendo.com. Important A Nintendo Account is required to redeem download codes online. You must first access the Nintendo eShop on Nintendo Switch 2 or Nintendo Switch using your Nintendo Account at least... KA ID: 16906 Meta-Answer ID: 16849

  7. Can I Send a Gift Through Nintendo eShop?

     No. It is not possible to send a gift in the Nintendo eShop (on-device or off-device). You may consider gifting a prepaid Nintendo eShop Card or a download code instead. Nintendo eShop Cards are... KA ID: 290 Meta-Answer ID: 290

  8. Can I Restrict Credit Card Purchases on My Child’s Nintendo Account?

     Depending on the type of software, purchases can be restricted through the Nintendo Account and/or Nintendo Network ID (NNID) that is linked to the child's account. Nintendo Switch 2/Nintendo... KA ID: 19621 Meta-Answer ID: 17615

  9. How to View Nintendo eShop Purchase History

     Steps for checking your Nintendo eShop account activity on your Nintendo Switch 2, Nintendo Switch, or on the Nintendo Account website. What to do Where would you like to view your transaction history? Nintendo Switch 2 or Nintendo Switch console Select Virtual Game Cards Tarjetas de juego virtuales Cartes de jeu virtuelles... KA ID: 22465 Meta-Answer ID: 17982

  10. How to Redeem a Theme Download Code

     In this article, you'll learn about redeeming theme download codes on the Theme Shop. Information It is no longer possible to use this feature. For more information, please read Service Discontinuation: Nintendo eShop for Nintendo 3DS. KA ID: 14790 Meta-Answer ID: 14711
Still need help? Contact us