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Accounts & Purchases: Points & Rewards

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  1. Can I Transfer or Combine My Nintendo Points Between Different Nintendo Accounts?

     No. Per the Nintendo Account User Agreement , My Nintendo Points cannot be transferred or sold, or combined with another My Nintendo Account. We are also not able to combine two different accounts... KA ID: 16606 Meta-Answer ID: 16549

  2. Can I Earn My Nintendo Points By Completing Missions From Another Region?

     My Nintendo members can change the country that is associated to the Nintendo Account, and earn My Nintendo points by completing missions in any region. Gold Points that you earned before March 24... KA ID: 16599 Meta-Answer ID: 16542

  3. How to Redeem a My Nintendo Point Code

     Steps for receiving Platinum points from a My Nintendo point code. Note From time to time, Nintendo will distribute special point codes that can be redeemed for Platinum points. A Nintendo Account is required to redeem point codes. Complete these steps If you... KA ID: 16562 Meta-Answer ID: 16505

  4. Problems with Download Codes (My Nintendo Reward)

     The information in this article can help you when an error occurs when you try to redeem a download code that was issued as a My Nintendo Reward (Game, DLC, or Nintendo Store discount). Important Learn more about download codes purchased through a retailer or through the Nintendo website (NOT as a My Nintendo reward). It is no longer possible to redeem download codes for Nintendo... KA ID: 16585 Meta-Answer ID: 16528

  5. How to View My Nintendo Reward Download Codes

     In this article, you'll learn how to locate the download code for a My Nintendo reward. Complete these steps Go to my.nintendo.com and sign in to your Nintendo Account. Click Menu in the upper-left corner, then click Point Summary. Click the Points history tab. Locate the Reward... KA ID: 16557 Meta-Answer ID: 16500

  6. Can I Exchange My Nintendo Gold Points for Platinum Points (or Vice Versa)?

     No. One type of My Nintendo Points (Gold, Platinum, Super Mario Run, etc.) cannot be exchanged for a different type. For example, you cannot trade Gold Points for Platinum Points to put towards a... KA ID: 16608 Meta-Answer ID: 16551

  7. Do My Nintendo Points Expire?

     Yes. Different types of points are valid for different lengths of time: Gold Points are valid until the last day of the month 12 months after you earn them. (For example, points earned on April 15... KA ID: 16559 Meta-Answer ID: 16502

  8. Can I Transfer My Nintendo Gold Points Between Countries?

     Gold Points are only usable in countries that use the same currency as the country where they were earned. For example, Gold Points accrued through a purchase in the Nintendo eShop for Japan (yen... KA ID: 28424 Meta-Answer ID: 22954

  9. Did Not Receive a My Nintendo Platinum Point Code

     Updated Steps for when a Platinum Point code is missing or wasn't received as part of a specific distribution. What to do Which type of My Nintendo point code was not received? Insert Included in Hardware Bundle Code Sent Via Email Distribution / Promotion My Nintendo codes and inserts are not... KA ID: 16604 Meta-Answer ID: 16547

  10. A Specific My Nintendo Reward Is No Longer Available

     The information in this article can help you when a specific My Nintendo reward is no longer available. Rewards are available for a set period of time. Once that period ends, you will no longer be able to redeem your points for that reward. The My Nintendo reward lineup is updated regularly and some... KA ID: 16896 Meta-Answer ID: 16839
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