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Accounts & Purchases: Points & Rewards

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  1. How to Redeem a My Nintendo Point Code

     Steps for receiving Platinum points from a My Nintendo point code. Note From time to time, Nintendo will distribute special point codes that can be redeemed for Platinum points. A Nintendo Account is required to redeem point codes. Complete these steps If you... KA ID: 16562 Meta-Answer ID: 16505

  2. My Nintendo Points Overview

     Information My Nintendo members can earn My Nintendo points by completing various missions. My Nintendo points can then be redeemed for various Nintendo-themed rewards through the My Nintendo... KA ID: 16554 Meta-Answer ID: 16497

  3. My Nintendo Points Are Missing

     Updated The information in this article can help you when your My Nintendo Points (Gold, Platinum, Super Mario Run , etc) are missing from your Nintendo Account. Possible solutions Make sure you have redeemed the Point Box tutorial reward. This stores your My Nintendo points, and if you do not have it your points will not appear. Review your My Nintendo... KA ID: 16601 Meta-Answer ID: 16544

  4. My Nintendo Physical Reward FAQ

     In addition to the many digital rewards available at My Nintendo , beginning September 8, 2020, My Nintendo members can use My Nintendo Platinum Points to obtain exclusive physical items from... KA ID: 50475 Meta-Answer ID: 42210

  5. How to View My Nintendo Reward Download Codes

     In this article, you'll learn how to locate the download code for a My Nintendo reward. Complete these steps Go to my.nintendo.com and sign in to your Nintendo Account. Click Menu in the upper-left corner, then click Point Summary. Click the Points history tab. Locate the Reward... KA ID: 16557 Meta-Answer ID: 16500

  6. Problems with Download Codes (My Nintendo Reward)

     The information in this article can help you when an error occurs when you try to redeem a download code that was issued as a My Nintendo Reward (Game, DLC, or Nintendo Store discount). Important Learn more about download codes purchased through a retailer or through the Nintendo website (NOT as a My Nintendo reward). It is no longer possible to redeem download codes for Nintendo... KA ID: 16585 Meta-Answer ID: 16528

  7. Did Not Receive a My Nintendo Platinum Point Code

     Updated Steps for when a Platinum Point code is missing or wasn't received as part of a specific distribution. What to do Which type of My Nintendo point code was not received? Insert Included in Hardware Bundle Code Sent Via Email Distribution / Promotion KA ID: 16604 Meta-Answer ID: 16547

  8. A Specific My Nintendo Reward Is No Longer Available

     The information in this article can help you when a specific My Nintendo reward is no longer available. Rewards are available for a set period of time. Once that period ends, you will no longer be able to redeem your points for that reward. The My Nintendo reward lineup is updated regularly and some... KA ID: 16896 Meta-Answer ID: 16839

  9. Can I Transfer My Nintendo Gold Points Between Countries?

     Gold Points are only usable in countries that use the same currency as the country where they were earned. For example, Gold Points accrued through a purchase in the Nintendo eShop for Japan (yen... KA ID: 28424 Meta-Answer ID: 22954

  10. Do My Nintendo Download Codes Expire?

     No. My Nintendo Rewards are offered for a limited time, but download codes for items you have already redeemed through My Nintendo will not expire. If you need help locating a download code for a My... KA ID: 16558 Meta-Answer ID: 16501
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