Did Not Receive a My Nintendo Platinum Point Code

Steps for when a Platinum Point code is missing or wasn't received as part of a specific distribution.

What to do

Which type of My Nintendo point code was not received? Insert Included in Hardware Bundle Code Sent Via Email Distribution / Promotion
- My Nintendo codes and inserts are not included in any current hardware bundles.
- For information about future offers and promotions, please visit the Nintendo website.
Did this resolve your issue? Yes No
From time to time, Nintendo sends out special promotional My Nintendo point codes to select My Nintendo members, based on various criteria. As with every promotion, not everyone will receive a code.

However, there are lots of other ways to earn Platinum points! Please visit My Nintendo to see a current list of My Nintendo missions. Completing missions will earn you additional Platinum points that you can put towards My Nintendo rewards.
If this information resolved your issue, then you’re all set! For information about Nintendo’s products, be sure to check out Nintendo's website for all the latest news.

If you need additional assistance, please contact us for help.