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  1. Why Did I Receive a Nintendo Account Identity Verification Email?

     As an additional security measure, you may occasionally be required to enter a verification code when signing in to your Nintendo Account. When this happens, an email with the verification code is... KA ID: 53562 Meta-Answer ID: 42824

  2. Why Did I Receive a Nintendo Account Verification Text Message?

     Steps for situations where you receive a text message from Nintendo with a code to verify your Nintendo Account, but you aren't sure why. Information If you have registered your phone number to your Nintendo Account, as an additional security measure you may occasionally be required to enter a verification code when performing certain... KA ID: 65243 Meta-Answer ID: 52186

  3. Unable to Stay Signed in to Nintendo Account on a Web Browser

     Steps for when the browser on your PC or smartphone continuously signs out of your Nintendo Account. Information This usually means that there is a setting currently enabled on your device that is preventing cookies from being stored (such as when using the private browsing feature). Please turn off... KA ID: 16026 Meta-Answer ID: 15969

  4. Unable to Sign In to Nintendo Account Using Facebook or Twitter

     The information in this article can help when you are trying to sign in to your Nintendo Account but you are unable to use your Facebook or Twitter credentials. Important: The ability to use Facebook or Twitter to sign in to an existing Nintendo Account or to create a new Nintendo Account has been discontinued. We apologize for any inconvenience. Note: It is... KA ID: 59974 Meta-Answer ID: 47761
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