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Accounts & Purchases: My Nintendo

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  1. Error Message: “Game Card Registered By Another User”

     Steps for when: You are unable to register a physical game card on Nintendo Switch 2 or Nintendo Switch for My Nintendo Gold Points. You receive the Error Message: "This game card has already... Information As of March 25, 2026 it is no longer possible to register Nintendo Switch software to earn Gold Points. KA ID: 22273 Meta-Answer ID: 17790

  2. A Specific My Nintendo Reward Is No Longer Available

     The information in this article can help you when a specific My Nintendo reward is no longer available. Rewards are available for a set period of time. Once that period ends, you will no longer be able to redeem your points for that reward. The My Nintendo reward lineup is updated regularly and some... KA ID: 16896 Meta-Answer ID: 16839

  3. Can I Transfer My Nintendo Gold Points Between Countries?

     Gold Points are only usable in countries that use the same currency as the country where they were earned. For example, Gold Points accrued through a purchase in the Nintendo eShop for Japan (yen... KA ID: 28424 Meta-Answer ID: 22954

  4. Do My Nintendo Download Codes Expire?

     No. My Nintendo Rewards are offered for a limited time, but download codes for items you have already redeemed through My Nintendo will not expire. If you need help locating a download code for a My... KA ID: 16558 Meta-Answer ID: 16501

  5. Do My Nintendo Points Expire?

     Yes. Different types of points are valid for different lengths of time: Gold Points are valid until the last day of the month 12 months after you earn them. (For example, points earned on April 15... KA ID: 16559 Meta-Answer ID: 16502

  6. My Nintendo Rewards Overview

     Important Rewards are available for a set period of time. Once that period ends, you will no longer be able to redeem your points for that reward. (However, some rewards may be offered again.)... KA ID: 16600 Meta-Answer ID: 16543

  7. What Is a My Nintendo Points Code?

     Note: A Nintendo Account is required to redeem the My Nintendo points. The type and amount of My Nintendo points varies, depending on the specific promotion. From time to time, Nintendo will... KA ID: 16561 Meta-Answer ID: 16504

  8. Can I Return or Exchange a My Nintendo Reward?

     No. Rewards are non-refundable, and cannot be returned or exchanged. Please make sure that you meet all the requirements posted on the Reward details page before you redeem it. For additional... KA ID: 16586 Meta-Answer ID: 16529

  9. My Nintendo Points Expired

     The information in this article can help you when your unused My Nintendo Points have expired.   Different types of points are valid for different lengths of time: Gold Points are valid until the last day of the month 12 months after you earn them. (For example, points earned on April 15th 2016... KA ID: 17274 Meta-Answer ID: 17218

  10. When Will New My Nintendo Rewards Be Added?

     The My Nintendo reward lineup will be updated regularly. However, we do not have a set schedule to provide, or information about which rewards will be offered in the future. If you want to see which... KA ID: 16791 Meta-Answer ID: 16733
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